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Cyware Situational Awareness Platform

Publish Alerts

After filling in all the required details for an alert in the alert creation form, only analysts with publisher permissions can preview and publish the alert. If you are not a publisher, you can submit the alert for review. For more information about user roles in the Analyst Portal, see Role-Based Access Control.

As a publisher, you can perform the following actions:

  • Create and publish alerts

  • Review and publish alerts submitted by creators

Before you Start 

Ensure that you have permission to review and publish submitted alerts.

Steps 

If you have publisher permissions, you can proceed to publish the alerts that you have created. To review and publish an alert submitted by creators, follow these steps:

  1. Sign in to the Analyst Portal and click Alerts.

  2. Click My Queue to view all the alerts submitted by creators for review and publishing. You can now view all alerts with SUBMITTED status.

    Note

    As a publisher, you can view submitted alerts based on the categories assigned to your role. For example, if you have Cyber Incident and Collective Intelligence assigned to your role, you can only review and publish alerts that have these two categories.

  3. In the Alert ID column, click the alert ID of the alert you want to review. Alternatively, you can also click the vertical ellipsis of the alert and click Edit to open the alert and review it.

  4. After reviewing the alert, go to the Sharing Options section in the alert creation form.

  5. Click Preview to preview the alert and then click Publish to publish it. The alert is published and sent to the recipients.

    If the alert requires revisions, provide feedback by adding comments and click Revert. The status of the alert is modified to REVERTED. For more information about adding comments, see Add Comments to Alerts.

Add Comments to Alerts

You can add comments while reviewing or editing alerts to provide feedback, request revisions, or track changes. Comments persist across different alert statuses and are visible to users with access to the alert.

Who can add comments? 

  • Publishers can add comments while reviewing alerts in the SUBMITTED or REVERTED status.

  • Creators can add comments while editing alerts in the DRAFT, SUBMITTED, or REVERTED status.

  • Analyst Portal users who have access to the alert can add comments in the DRAFT, SUBMITTED, or REVERTED status.

Steps 

To add a comment, follow these steps:

  1. From the alert listing page, click on the alert to which you want to add a comment.

  2. In the alert form, navigate to the section where you want to add a comment.

  3. Select the text you want to comment on, click the Comment icon, and enter your comment. You can click on highlighted text to view comments added by other users in the Comments section.

  4. After adding the comment, go to the Sharing Options section in the alert creation form.

  5. If you are a Publisher, you can revert the alert after providing feedback. If you are a Creator, you can submit the alert to a Publisher.