Create Actions from Alerts
CSAP allows users to create three types of actions.
Alert-level action: This can be created from an alert and shared only with the recipients of the alert.
Member-recommended action: Alert-level actions can be recommended to members from the same organization or alert recipients.
Analyst-recommended action: CSAP Analyst Portal users with an Analyst role can recommend Actions to alert recipients while creating an alert.
For more information, see Manage Actions.