Member Profile
The user profile gives you a holistic view of your personal information and activities performed within the application. You can also set a few preferences specific to your user such as email subscriptions in the Collaborate (CSAP) Member Portal.
Manage Member Profile Settings
View and manage your profile details on the Member Portal by clicking User Profile > Profile Settings. Click Edit to update your profile details and click Save after you are done. Profile Settings has the following sections:
Add Preferences
Configure your profile preferences in this section. Use the following information while configuring your preferences:
Click Upload to upload a profile picture in .png, .jpg, or .jpeg formats with a maximum file size of 2 MB.
Turn on the toggle for Show my profile in member directory to show or hide your user details in the member directory. If you deactivate this setting, your user details are not visible in the Member Directory.
In Default Channel upon login, choose and set the default alert channel that you see when you sign in to the Member Portal.
In Default Page Limit, choose and set the default number of records that are shown on a page at a time for all features in the Member Portal.
View details of external links that you are associated with.
Turn on the Allow other users to send me direct messages toggle to allow or block other users from sending you direct messages in the Member Portal Messenger.
In Default 2FA Method, choose your default two-factor authentication method.
Note
Administrators in the Analyst Portal can choose one or more 2FA methods from Email, TOTP, and SMS for members to sign in. From these options, members can choose one option as their default method. If the administrator has selected only one 2FA method, members cannot choose a Default 2FA Method and this option is not available.
Manage Email Subscription
Manage your email subscription preferences by subscribing or unsubscribing from email notifications for selected modules. Use this setting to track and monitor information from your preferred modules.
Steps
Go to User Profile > Profile Settings.
In Email Subscription, click Manage.
Turn on the toggle for the following features if you want to receive email notifications for them:
Actions
Alerts
Collaboration
Daily Alerts Report
Daily IR Report
Intel
RFI
Survey
Turn on the All toggle to simultaneously update your preference for all the modules.
Note
You will continue to receive email notifications for invites, OTPs, or password updates.
Add Primary Details
View and manage your personal information such as title, address, email, zip code, phone number, city, state, and country.
You can view any public and invite-only groups you are part of.
Note
If there are more fields that have been configured for the Member Portal, you see them in a section called Additional Details. Additional details could be Joining Date, Bio, and similar details. The field name and type can be configured in the Analyst Portal.
View Summary of your Activities
Your user profile shows you a quick summary of your activities related to alerts and surveys in the Member Portal. The short summary gives you an overall picture and some statistics on important aspects.
Alerts: View statistics on details such as the total number of alerts received, number of alerts read, number of alerts left unread, number of alerts bookmarked, and the number of alerts archived.
Surveys: View statistics on total surveys received, number of surveys attempted, number of new surveys, and number of skipped surveys.
Sign in using QR Code
As a member, you can use a quick response (QR) code from the Member Portal (web) to log in to the Cyware Enterprise (mobile) app. The QR code displayed in the Member Portal is a dynamic code that stores important information such as the access code, username, and authentication. Cyware Enterprise app users can use the QR code option on the login screen to quickly scan a code to authenticate and access the mobile app features.
To sign in using a QR code, do the following:
Sign in to the Member Portal and go to User Profile > QR Code Login. A dynamic QR code is displayed.
Open the Cyware Enterprise app, and in the login screen, tap QR CODE.
Scan the dynamic QR code displayed in the Member Portal. You are automatically signed in to Cyware Enterprise.
Change your Password
To change your password for the Member Portal, do the following:
Click User Profile > Change Password in the upper-right corner.
Change your password based on the guidelines, and click Update.
Note
Based on password policies configured for the Member Portal, you get an email to reset your password after certain time intervals. These policies are configured in the Analyst Portal.