Manage Reports
Analysts can visualize data and manage reports.
Before you Start
You must have the View and Create/Update permissions to access the features in the Reports module. These permissions can be assigned only to a role.
All Reports
All Reports collate the most important graphs and tables that help analysts manage their day-to-day tasks through one centralized page.
Select Graph to view the reports in graphical formats.
Select Table to view the reports in a tabular format with all the available details.
Use Export to export the report in a .csv format to your computer.
Use Create to create a custom report based on a selected date range.
Click View Download to view different reports downloaded by users.
Alert Status
Alert status displays the status of all the alerts created in the Analyst Portal. Privileged users can get a quick overview of the alert status using this graph and easily monitor the flow of alerts from alert creators and publishers to the members. These statistics are also helpful for the security teams to get direct insights into the most urgent and actionable alerts.
You can view the following alert statistics using this report:
Published: Alerts published to the members
Scheduled: Alerts scheduled to be published at a specific time
Submitted: Alerts submitted by a creator to a publisher for review
Expired: Alerts marked as expired from the Analyst Portal.
Drafts: Alerts saved in draft
Alerts - By Push Notifications
This section displays the total number of alerts published with and without push notifications. Push notifications appear as banners on the device and members can navigate to the alert content by directly clicking on the notification. These notifications are used to convey important alerts to members. Use this report to gain insights into the frequency of push notifications. You can view this report in the Graph or Table format.
Alerts - By Category
Categories are separate classifications that are assigned to alerts published from the Analyst Portal. Classifying alerts into different categories helps in the organized distribution of useful information to appropriate members within the organization. This report gives you information on the most-used categories and the number of published alerts they were used in.
Alerts - By Recipient Group
Members are categorized into different recipient groups to share targeted alerts. There are three primary categories of recipient groups - public groups, invite-only groups, and system groups. Privileged users can quickly get to know the volume of alerts shared with different recipient groups. This report gives you information on the most-used recipient groups and the number of published alerts they were used in.
Alerts - By Info Source
An info source or information source is a person or entity from who the intelligence or data for the alert has been sourced. Info sources in CSAP may be a critical vendor, a government source, a public source, a private organization source, or more. This report gives you information on the most-used info sources and the number of published alerts they were used in.
Alerts - By Location
View the published alert count for different locations. Analysts can share alerts with all or select members at a specific location. Privileged users can gain quick insights into alerts shared with Members from different locations and analyze the data as per their requirements.
Alerts - By Date
View the count of the published alerts along with their date of publishing. The statistics can be used by publishers to analyze the number of alerts published in a day on the Analyst Portal.
Intel Reported - By Date
View the number of threat intel reports submitted by members along with their date of submission. Members can submit intel through Mobile App and Member Portal. Threat intel is critical in providing insights into new and existing security threats that may require immediate attention.
RFI Requested - By Date
The RFI is a report that can be used by the Members to obtain important information from the security team or other team members about the topics of interest or to inform the steps taken by the security team to support and improve the overall security posture. Privileged users can check the details of the pending RFI requests and respond to them.
User Status
View the user registration status count of analysts in the Analyst Portal and members in the Member Portal. These statistics help admins easily track the registration status of users who have been invited to the CSAP platform. Admins can track the number of active and inactive users in the application. Click Create to create a custom report based on a selected date range.
Published Alerts Status
View the recipient statistics of all alerts published from the Analyst Portal. It includes details such as the alert ID, alert title, total number of recipients, recipients who have read the alert, and the total feedback provided on the alert. Analysts can also view the push notification status of the alert to gain insights into the recipient statistics and increase member engagement on important alerts.
Select Graph to view the reports in graphical formats.
Select Table to view the reports in a tabular format with all the available details.
Use Export to save the report in a .CSV format to your computer.
Use Create to create a custom report based on a selected date range.
Click View Download to view different reports downloaded by users.
Detailed Alert - Read Status Report
Analysts can create detailed reports for the alerts read by the members. The report will contain the alert details such as alert ID and title, publisher information, published date, reader’s name, reader’s email address, category, and the total reader count for all alerts within the selected date range.
Select Graph to view the reports in graphical formats.
Select Table to view the reports in a tabular format with all the available details.
Use Export to save the report in a .CSV format to your computer.
Use Create to create a custom report based on a selected date range.
Click View Download to view different reports downloaded by users.
Detailed Survey - Participant Status Report
Analysts can create survey participant reports for all surveys published from the Analyst Portal. The report contains survey details, publisher information, published date, participant name, participant email address, and the total participant count for all surveys within the selected date range.
Select Graph to view the reports in graphical formats.
Select Table to view the reports in a tabular format with all the available details.
Use Export to save the report in a .CSV format to your computer.
Use Create to create a custom report based on a selected date range.
Click View Download to view different reports downloaded by users.
Most Common Tags - Member Channels
View the most popular tags used in member channels. Generate a report to view the top 50 common tags and the number of member channels they are used in.
Most Common Tags - Published Alerts
Gain insights into the most frequently used tags in published alerts for a specified date range. Create and download custom reports to view the top 50 tags and their usage frequency in published alerts.
Active Members
View the statistics of active and inactive members for a specified date interval. Members who have logged into CSAP through web or mobile applications during the specified period are considered active. Create and download custom reports to view the list of the active (displayed as TRUE) or inactive (displayed as FALSE) status of members. You can either create a report for all users or filter members by their recipient groups (groupset, TLP, or group type).