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Cyware Situational Awareness Platform

View Alerts

After you sign in to the Member Portal, you can view all alerts where you are the recipient. The alert view is divided into Alerts and Partner Advisory.

  • Alerts: View all the alerts sent to you except for alerts with the Partner Advisory category. You can click on any alert from the available list and view its details. Alerts can contain a variety of information such as criticality, threat type, intel type, and many other important factors. This section details all the basic information that can be shared in an alert.

  • Partner Advisory: View alerts with the category as Partner Advisory, that are sent to you. Partner advisories are threat intelligence providers who share real-time security feeds with Collaborate.

Use the following information while viewing alerts in the Mailbox layout in the Member Portal:

  • The main section displays the basic alert details such as the alert title, description, alert image, and TLP associated.

  • If Intel Lake is enabled for you, you can click the indicators displayed in Threat Indicators of the alert for further details.

  • To bookmark an alert for your reference, click Bookmark in the upper-right corner. Additionally, to bookmark several alerts simultaneously, you can select multiple alerts, click the vertical ellipsis, and select Bookmark. Bookmarked alerts are accessible using the alert filters, as well as the global search.

  • To archive an alert, click Archive. Archived alerts are accessible using the alert filters, as well as the global search.

  • To export the alert you are viewing, click the vertical ellipsis in the right pane, and click Export. To export all alerts, click Export Alerts in the upper-right corner.

  • If feedback is enabled for you by the analyst, you can provide your feedback for the alert. You can either select Like or Dislike and subsequently select the Content and Relevancy rating, and add a feedback comment. Additionally, you can resubmit your feedback, which will replace the previous submission. 

    Similarly, you can also share your feedback for the alert directly from the alert you receive in your email. 

    Note

    You can only provide feedback once through email alerts, but you can submit it again through the Member Portal. Your latest feedback will be considered, regardless of any previous submissions. 

  • To start alert or recipient group-based discussions with other members, click Start in the lower-right corner. To access ongoing discussions for the alert you are viewing, click View Discussions.