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Cyware Situational Awareness Platform

Configure Alerts Settings

Admins or root admins can manage CSAP alert-related preferences on the CSAP Analyst Portal.

Steps

  1. Navigate to Administration > Configuration and select Alerts.

  2. Click Edit and set the following preferences:

    • Global Email Alert: Turn on the toggle to enable or disable Email Alert when creating an alert. Email alerts are used to send emails to the specified recipients with the alert information. By default, this is set to No.

    • Global Mobile Push Notification: Turn on the toggle to enable or disable push notifications to mobile devices when using the CSAP Member Portal mobile app. By default, this is set to No.

    • Alert Feedback: Turn on the toggle to allow or prevent members from providing feedback for alerts. By default, this is set to Yes.

    • Don't Show Images: Turn on the toggle to allow or prevent the usage of images in alerts. By default, this is set to Yes.

    • Default TLP Selection: Select a default Traffic Light Protocol (TLP) value for an alert. By default, this is set to WHITE.

    • Add Title Prefix in Direct Member Submissions: Turn on the toggle to enable or disable the ability to specify prefix text for the subject heading of intel emails that are directly published to members without an analyst review. By default, this is set to No.

    • Default Info Source for Alert Member Intel Submission: Select the default information source for member intel submissions. By default, this is set to Member Submission.

    • Confirmation pop-up before publishing: Turn on the toggle to show or not show a confirmation message that displays the number of recipients to whom the alert will be sent, before publishing an alert. By default, this is set to Yes.

    • Send Allowed Indicators to CTIX: Turn on the toggle to to either include or not include allowed indicators in the data sent from CSAP to CTIX. By default, this is set to No.

    • Send alert emails with recipients marked as bcc: Turn on the toggle to send alert emails with recipients marked as bcc instead of directly sending them to the recipient. By default, this toggle is turned off.

    • Alert lock time limit: Specify the time limit (in hours and minutes) during which an alert is locked for editing. Within this time limit, only the editor of the draft alert can edit it. After the time limit lapses, the alert is unlocked and any analyst can edit the alert. The default alert lock time limit is three hours.

  3. Click Update.