Access Control
CSAP offers enhanced security with the access control feature. Access control enables admins to allow or block countries or IP addresses for allowing or restricting respective users to access the CSAP Analyst Portal.
Note
Ensure that you are connected to a public network to retrieve country and IP address details.
Configure Access Control for CSAP
You can configure access control for your CSAP application.
Before you Start
You must have the View and Create/Update permissions for the Access Control feature.
Steps
To apply access control mode, do the following:
Navigate to Administration > Settings > Other Settings > Access Control.
To activate access control, turn on the Enable Access Control toggle in the upper-right corner.
Apply a Mode to Access Control: Admins can enable the allow access or block access mode. Allow access mode provides access only to users from the listed countries and IP ranges. On the other hand, the block access mode restricts access from the listed countries and IP ranges. It is a best practice to add your country and IP to the allowed list before enabling the feature.
Note
The feature only works when either country and IP addresses are allowed or blocked. Enabling or disabling the feature will have no impact if no data is configured.
Add IP addresses to the Block List or Allow List
You can add allow or block a list of IP addresses.
Before you Start
You must have the View and Create/Update permissions for the Access Control feature.
Steps
Select IP/IP Range and click Add.
Enter all the IP addresses separated by commas on the Add to Allow List/ Add to Block List form.
Provide a suitable reason for your allowing or blocking the IP addresses. This is a mandatory field.
Click Add.
Click Edit to edit the countries, IP address, or reason.
Click Delete to delete a country or IP address.
Add Countries to the Block List or Allow List
You can allow or block a list of countries.
Before you Start
You must have the View and Create/Update permissions for the Access Control feature.
Steps
Select Country tab and click Add.
Select the required countries from the drop-down.
Provide a suitable reason for your allowing or blocking the countries. This is a mandatory field.
Click Add.
Click Edit to edit the countries, IP addresses, or reasons.
Click Delete to delete a country or IP address.