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Cyware Situational Awareness Platform

Entry Fields Reference for Privileged Users

The following reference topic contains information for entry fields and interactive options when adding or updating a privileged user in CSAP. Fields that are marked with an asterisk (*) are mandatory for adding a privileged user.

User Details

The following entry fields are available, by default, in the User Details tab:

  • Email*: Enter the email for the user account. This is the only email with which the user is able to sign in to CSAP. Contact your CSAP administrator or Cyware Support if you see an error message stating that your email domain is not supported for CSAP Analyst Portal accounts.

  • Full Name*: Enter the full name of the user.

  • Code: Enter the country code for the phone number associated with the user.

  • Phone Number: Enter the phone number of the user.

  • Role*: Click the drop-down menu and select the appropriate active role for the user that you are inviting. CSAP Analyst Portal user permissions are based on the role to which the user is assigned. However, permissions can be modified by users with a Root Admin role.

  • Category(s)*: Click the drop-down menu and select a category or categories to which a user can publish alerts, based on their specified role.

  • Also create this user as Member? :Toggle on this to add the user you are inviting to the CSAP Member Portal. This creates a separate Member role for the user and an invitation email is sent to the user email account, prompting them to sign in to CSAP Member Portal and complete their account setup. By selecting this option, the Recipient Groups and Contact Details tabs become available in the Add Privileged User window.

  • Active: Select or clear this check box to indicate the active or inactive status of the user. By default, this check box is selected.

  • Allow Publishing to All Users: Select this check box to allow the user to publish alerts to all users.

The following fields are contextual, and are only available if you select the Also create this user as Member? check box.

  • Organization Type/Sector*: Enter the organization type or sector to which the Member belongs.

  • Organization/Entity*: Enter the organization or entity to which the Member belongs.

  • Alert Delivery Options: Select the check boxes in this section to specify the types of alert notifications you want the user to receive. Available options include Member Portal, Mobile, and Email Notification. By default, Email Notification is selected.

  • Member Role: Select the check box or check boxes to associate one or more roles with the Member. Available options include Member, Intel Approver, Member Admin, Sector Approver, and Sector Admin. For more information, see Member User Roles.

Recipient Groups

The following entry fields are available in the Recipient Groups tab only if you select the Also create this user as Member? check box in the User Details tab.

  • Location: Click the drop-down menu to specify the country where the Member is located.

  • User Recipient Group(s): Select the entry fields in this section to specify the Recipient Groups to which the Member belongs. Available options include Invite Only Group(s) and System Group(s). You can select one or more Recipient Groups for one or both fields.

Contact Details

The following entry fields are available in the Contact Details tab only if you select the Also create this user as Member? check box in the User Details tab.

  • Mailing Address: Enter a physical mailing address for the Member. Entry fields include Street, City, State, Zip code, and Country.

  • Phone Number (For Crisis Notification): Enter the country code and phone number at which a Member can be reached in a crisis. You can enter up to three phone numbers. The following additional options are available:

    • Set as Primary: Click this radio button to specify which phone number is the primary contact number for the Member. You can only specify one number.

    • Receive SMS: Select or clear this check box next to each number to specify if a contact number for a Member receives a text message (SMS) in the event of a crisis. By default, this check box is cleared.