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Cyware Situational Awareness Platform

Support

Add custom support details to the Collaborate (CSAP) Member Portal sign-in page, to help members with login issues, security concerns, account recovery, and more.

Steps

  1. Sign in to the Analyst Portal.

  2. Navigate to Administration > Settings > Other Settings > Support. Use the following information while entering support details:

    • Enter the support email address and contact details. 

    • In Other Details, enter additional support information for members when they sign in to the CSAP Member Portal. These may include FAQs, troubleshooting guides, information about your organization, and any other details.

      Note

      The support details appear in the lower half of the Member Portal login page.

  3. Click Save Changes. This information is now available for members while signing in to the Member Portal.