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Cyware Situational Awareness Platform

Organization Details

You can create organizations and assign them to members to efficiently share alerts based on the organizations. To create new organizations, you must first create organization types and organization levels. See Organization Types and Organization Levels.

You can create organizations and assign them to members.

Before you Start

Ensure that you have the View and Create or Update permissions for the Organization feature.

Steps

To create a new organization, follow these steps:

  1. Go to Administration > Settings > Member Settings > Organization > Organization Details.

  2. Click Create and enter the following details:

    • Enter the organization name. For example, Finance Company.

    • Select the organization type. To create an organization type, see Create Organization Type.

    • Select organization level. Levels allow you to determine the maximum number of members who are part of this organization. To create an organization level, see Create Organization Level.

    • Specify the maximum number of member admins allowed for the organization.

    • Specify a maximum number of intel approvers allowed for the organization. Intel approver workflow configuration must be enabled in Configurations.

    • Add organization details such as Organization HQ, URL, About, and Logo.

    • In Allowed Member Email Domains, enter the allowed email domains for members of this organization. Only members with email addresses linked to these specified email domains will be added to this organization. For example, if you enter sampledomain.com, only members whose email addresses consist of sampledomain.com can be added to this organization. Enter multiple email domains with a comma as the separator.

      If you do not specify any allowed email domains, members with any email domain can be added to the organization.

    • Turn on the Allow members to generate API credentials toggle to enable members to generate API credentials in the Member Portal. After generating the API credentials, members can view alerts, get a list of alerts, share threat intel, and other actions using open APIs.

    • Select the checkbox for CybelAngel to enable this integration as part of Digital Risk Protection for members in this organization.

      Enter the Stream ID from CybelAngel to fetch and display data from a specific stream. Additionally, you can specify whether you'd like to make CybelAngel visible to all member users or only to specific member users.

    • Select the alert delivery options for the organization:

      • Member Portal: Enable to receive alerts on the Collaborate Member Portal web application.

      • Mobile: Enable to receive alerts on the Cyware Enterprise mobile application.

      • Email Notification: Enable to receive alerts as email notifications. 

    • Click Domain(s) to enter the trusted domains for your organization. Then, click the IP Address(s) and enter the trusted IP addresses for your organization. For more information, see IP Address and Domain Management.

    • Turn on the Active toggle to activate the organization and click Create.

Import Organization Details

If you want to import organization details from a CSV file instead of manually creating an organization, click Actions > Import CSV in the upper-right corner.

  • You can choose to download the sample file for your reference by clicking Full Version.

  • Ensure the CSV file consists of header information that is consistent with the sample file.

  • Enter all field information for the organization in the file, and proceed to upload it.

You can update the details of an existing organization.

Before you Start

Ensure that you have the View and Create or Update permissions for the Organization feature.

Steps

To update an existing organization, follow these steps:

  1. Go to Administration > Settings > Member Settings > Organization > Organization Details.

  2. Hover on the organization you want to modify and click Edit. Use the following information to edit the organization details:

    • Edit the details such as organization name, organization type, and more. 

      Note

      You can only remove an organization type if no members of this organization are linked to it.

    • To update the details in Digital Risk Protection, edit the information in it.

    • Turn on the Active toggle to activate the organization.

      Note

      If you are updating the allowed member email domains, ensure that all existing members have the specified email domains.

  3. Click Update.

You can perform the following activities on the listing page:

  • Click Refresh to refresh the organization list.

  • Click Filter to search for organizations or filter them based on Email Notification Alert Delivery, Mobile Alert Delivery, Organization Levels, Organization Types, Webapp Alert Delivery, and Status (Active and Inactive).

Admins can add multiple IP addresses and domains to an organization's information page and manage them within a single space. In the Update Organization window, the IP Address(s) tab and the Domain(s) tab enable the management of information for the entries being provided. When entering multiple IP addresses and domains for an organization, they are automatically added to the Indicators Allowed module as trusted indicators. IP address and domain information can also be subsequently modified and deleted, once information for an organization has been populated, or downloaded in CSV file format and viewed offline.

Update Organization Domains

You can add trusted domains when creating or updating an organization in Collaborate.

Before you Start

Ensure that you have the View and Create or Update permissions for the Organization feature.

Steps

To update the organization domains, follow these steps:

  1. Go to Administration > Settings > Member Settings > Organization.

  2. In Organization Details, go to the organization that you want to edit, click the vertical ellipsis, and click Edit.

  3. To add trusted domains to your organization, click the Domain(s) tab and then click Add.

  4. Enter the domain name, a description, the provider organization, and a valid date range. Optionally, you can clear the Active check box if you would like to render your domain inactive. By default, the domain is set to active.

  5. After making the required changes, click Add Domain.

    The domain is now added to your organization as a trusted indicator.

  6. Repeat steps 4 to 6, as needed, for each new domain that you want to add.

    Alternatively, if you want to edit an existing domain, in the domain list, click the Edit icon next to the entry and follow steps 5 and 6.

Update Organization IPs

You can add trusted IP addresses when creating or updating an organization in Collaborate.

Before you Start

Ensure that you have the View and Create or Update permissions for the Organization feature.

Steps

To update organization IPs, follow these steps:

  1. Go to Administration > Settings > Member Settings > Organization.

  2. In Organization Details, go to the organization that you want to edit, click the vertical ellipsis, and click Edit.

  3. To add trusted domains to your organization, click the IP Address(s) tab and then click Add.

  4. Enter the domain name, description, the provider organization, and a valid date range. Optionally, you can clear the Active check box if you would like to render your domain inactive. By default, the check box is selected.

  5. After making the required changes, click Add IP Address.

  6. Repeat steps 4 to 6, as needed, for each new IP address that you want to add.

  7. Alternatively, if you want to edit an existing IP address, in the IP address list, click the Edit icon next to the entry and follow steps 5 and 6.