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Cyware Situational Awareness Platform

Sign In to the Member Portal

You can sign in to the application using one of the following methods:

  • Username/Password: Enter the email ID and password of your user account.

  • LDAP: Enter your email ID and password as configured in the LDAP server.

  • Google Sign-in: Click the Google authentication method and select your Google account.

  • SAML 2.0: Click the SAML authentication method and sign in using your SAML credentials.

If two-factor authentication (2FA) is enabled for Username/Password or LDAP methods and if you have not set up your default 2FA methods, you will receive the code in your email. After logging in, you can configure additional 2FA methods and select one as your default in Profile Settings. For more information, see Member Profile.

Reset Sign in Password

You can reset your sign-in password either from the sign-in page of the Collaborate Member Portal or from the User Profile.

To reset your password from the sign-in page, follow these steps:

  1. Go to the sign-in page of the application.

  2. Click the EMAIL authentication method. 

  3. Click Forgot Password?

  4. Enter your email ID and click Send me the link. You will receive an email with a password reset link.

  5. Open the password reset email sent and click Reset Password.

  6. Enter a new password and click Set Password.

Your password is reset and you can sign in using the new password.