Manage Requests to Join Groups
In CSAP, users with a Member Admin role can manage requests by Members to join invite-only Recipient Groups. This ensures that only Members who are qualified to be part of a Recipient Group can join, based on organizational security policies and requirements.
The Request Management page enables Member Admins to approve or reject Member requests. To access this functionality, click the Settings button, and under Admin Settings, select Request Management.
Note
As a prerequisite to viewing or interacting with Admin Settings, you must have these permissions enabled by a CSAP Analyst Portal user with an Admin role.
When viewing Member requests, the following fields are available:
Member Details: The details of the Member. By default, only the Member name displays in the Member Details column. To view more details for a Member, hover over an entry with the mouse to display a tooltip that contains the following information:
Member name
User role
Member email
Joined date (for example, Joined: 2 months ago)
Geographic location (for example, United Kingdom)
Invite-only groups to which the Member belongs
Additionally, Member Admins can click the Messenger icon to initiate a direct chat with the Member. For more information, see Messenger.
Group Name: The name of the Recipient Group that the Member is requesting to join.
TLP: The Traffic Light Protocol (TLP) associated with the Recipient Group, is displayed as a color icon. Available options include White, Green, Amber, and Red.
Request Date: The date the Member submitted the request.
Actions: The actions that an Admin can take to manage a Member's request to join a Recipient Group. The following options are available:
Accept: Click this option to approve the Member request.
The Member is added to the requested Recipient Group.
Reject: Click this option to reject the Member request.
The Member is not added to the requested Recipient Group.