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Cyware Situational Awareness Platform

Submit RFI

You can submit a Request for Information (RFI) to receive relevant and contextual information on cybersecurity threats, vulnerabilities, malware, prioritized intelligence requirements, and more. You can submit RFIs to analysts, and based on review, the RFI can be approved and shared with other members as an alert. If an RFI is not approved by analysts, you can view the decline comment in the Member Portal.

Before you Start

At least one recipient group that you are part of, must have permission to create and view RFIs.

Steps

To submit an RFI, follow these steps:

  1. From the Main Menu, select Request For Information. Alternatively, you can click New in the upper-right corner of the screen and click Request for Information to directly create an RFI.

  2. Click Create.

  3. In the Basic Details section, enter the following details:

    • Title: Enter a title and description for the RFI.

    • Description: Enter the details that are required in the description field.

    • TLP: Select a TLP for the RFI.

    • Share with: If direct sharing of RFIs is enabled for you, you can directly share the RFI as an alert to other members. The recipient groups are displayed based on the TLP you select.

      Note

      Each recipient group is linked to a TLP, configured by analysts in the Analyst Portal. When you select a specific TLP, you can view a list of recipient groups whose TLPs are equal to or higher than the selected TLP. For example, if you choose TLP: AMBER, you can view recipient groups with TLPs of RED, AMBER+STRICT, and AMBER. Similarly, selecting TLP: CLEAR will display recipient groups with TLPs of RED, AMBER+STRICT, AMBER, GREEN, and CLEAR.

      For the direct sharing of RFI as an alert, one of these options for recipients is available to you:

      • Recipient groups only: Select the recipient groups with whom you want to share the RFI as an alert. You can choose from the list of all the recipient groups you belong to.

      • Recipient groups or your organization: Select if you want to share the RFI with the recipient groups, or with the organization you belong to.

      • Recipient groups or all organizations: Select if you want to share the RFI with the recipient groups you belong to, or with all organizations in the Member Portal.

  4. (Optional) Enter Additional Info. The fields available in this section are based on the configuration in the Analyst Portal.

  5. In Attachments, you can add up to 10 attachments to an RFI. The maximum file size for attachments is based on the maximum size configured in the Analyst Portal. The maximum file size supported in Collaborate is 100 MB.

    • The supported file formats include .pdf, .txt, .doc, .docx, .csv, .xls, .xlsx, .ppt, .pptx, .jpg, .peg, .png, .mov, .mp4, .3gp, .3gpp, .json, .xml, .zip, .7z, .rar, .gz, .log, .evtx, .evt, .msg, .eml, .dem, .yar, m4a, .mp3, .ics, .vss, .vsdx, . vstx, .dotx, .vsd, and .md.

    • The file name must only include letters, numbers, parentheses, brackets, braces, hyphens, and underscores.

  6. View the summary of the information under Preview.

  7. Click Submit. The RFI is now submitted to analysts for review. If your RFI is directly shared as an alert, recipients of the alert can view and respond to the RFI alert.

    You can view all RFIs submitted by you in the Main Menu > Request for Information