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Cyware Situational Awareness Platform

Manage Email Submissions

Administrators can integrate and map email accounts in the Analyst Portal. The emails sent to the configured email account are received in Email Submissions.

Before you Start

Configure the Email Accounts from Other Settings. See Email Accounts.

From Main Menu, select Email Submissions to view the emails received.

  • Select the email account from the drop-down in the top right corner. Select From all accounts to view emails from all configured email accounts, else select one account.

  • Click Star to mark an email as important.

  • You can mark a read email as Mark as Unread.

Create Alerts from Email Submissions

Analysts can create, share, and publish alerts from the emails received in email submissions.

Steps

  1. From Main Menu, navigate to Email Submissions.

  2. Click Create Alert to create an alert out of the email.

  3. Enter the recipient groups to share the alert with users.

  4. Enter the Category, TLP, and the Info Source for the alert.

  5. Click Create.

    An alert is created in the Draft state. You can view and publish from Alerts.

  6. If an alert is already created out of the email, you can view the Alert ID. Click the Alert ID to view the alert details.