Email Accounts
You can integrate and map your email account inbox and access emails directly from the Analyst portal. The configured email inbox can be accessed via the Email Submissions menu of the Analyst Portal. Emails received in the configured inbox can be used to create and share the alerts to recipient groups from the Analyst Portal.
Configure Email Account
You can configure your email account to directly access emails received in your inbox.
Before you Start
You must have the View and Create/Update permissions for the Email Submission Settings feature.
Steps
To configure an email account, do the following.
Navigate to Administration > Settings > Other Settings > Email Accounts.
Click Create.
Enter a name for the email account. For example, Phishing Email Inbox.
Add the server information to retrieve emails from the email server.
Select the email protocol for the email account. Available protocols include Internet Messaging Access Protocol (IMAP), Post Office Protocol (POP3), and Exchange Web Services (EWS). If you select EWS, the latest 100 emails sent to your account are displayed in Email Submissions. Additionally, if you delete any emails in your original email account, it is not automatically deleted in CSAP.
Enter the port number for the email communication. For example, 443.
Enable SSL Encrypted to help you secure communication between a browser client and a server. If you consider email security, an SSL makes sure that no data in your mail is exposed to Man-in-the-Middle (MITM) during transit.
Specify the email domain for the email account. For example, mail.google.com. The EWS email default domain is outlook.office365.com.
Enter the user's email and secret key or password for the email account. For IMAP and POP3 account types, enter the password. For EWS, enter the secret key.
Add email addresses to view emails from specific senders in the Email Submissions inbox. For example, if you add username@example.com in Sender Whitelisting, you will only be able to view emails from this address in Email Submissions. You can add multiple email addresses in this field. If no email address is specified, all emails sent to your email account are visible.
Make sure to activate the email account using Active/Inactive and click Create.
Note
After adding email addresses in Sender Whitelisting, emails from these addresses are visible after a buffer time of 5 to 10 minutes.
Update Email Account
You can update an existing email account configuration.
Before you Start
You must have the View and Create/Update permissions for the Email Submission Settings feature.
Steps
To update an existing email account configuration, do the following.
Navigate to Management > Settings > Other Settings > Email Accounts.
Hover over the email account you want to configure and click Edit.
Make required changes to the email account configuration. See Configure Email Account.
Make sure to activate the email account using Active/Inactive and click Update.
Search and Filter Email Account
You can search and filter email accounts from the list. You can directly search using a keyword or filter by parameters such as status (active, inactive).