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Cyware Situational Awareness Platform

Email Management

The email management feature contains in-built and customizable email templates for admins to send email notifications. You can modify the templates with the desired look and include the right information required by the members. You can customize the email notifications sent from CSAP using the new in-built WYSIWYG template builder which makes it easy to add the necessary images and content to meet specific requirements.

Modify Email Templates

The templates are categorized as actions, alerts, login and user registration, request for information, threat intelligence, surveys, and others.

Before you Start

You must have the View and Create/Update permissions for the Email Management feature.

Steps

To edit a template, do the following.

  1. Navigate to Management > Settings > Other Settings > Email Management.

  2. Click on the ellipses for the template you want to modify and select Edit Template.

  3. You can edit the subject and body of the template as required. Simply drag and drop the required placeholders to the email body or use the WYSIWYG editor to modify the template body.

  4. Click Preview to view the changes in the template.

  5. After finishing, click Save to update the template with the changes.