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Cyware Situational Awareness Platform

Access Knowledge Base Articles

The Member Portal consists of the Knowledge Base which allows you to store and share documents and materials such as policies, guidelines, handbooks, and standard operating procedures. Members belonging to the appropriate recipient groups can access this information and use it as part of their daily activities.

Note

The analysts share the Knowledge Base articles with members through recipient groups. You can only view the articles that are shared within your recipient group.

To access the Knowledge Base articles from the Main Menu, click Knowledge Base.

  • The left-hand menu displays a list of Knowledge Base categories sorted alphabetically. If there are any sub-categories configured by administrators, they are nested under their respective parent categories.

    You can click an article to view the associated content.

  • Click Search to search for a specific Knowledge Base article.

  • Use Export to download a PDF of the article for offline analysis.

  • Every article has an ID and a unique URL associated with it. Click Copy URL and share the URL or include it in your intel submissions.