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Cyware Situational Awareness Platform

Add RFI Comments in the Analyst Portal

After an RFI is submitted by members, you can comment on the published RFI to share ideas, and improvement tips, or ask for more context. Comments include interaction between the member that submits the RFI and analysts. After an RFI is published as an alert, members can also respond to the RFI alert. As an analyst, you can choose to enable members to view RFI responses from other members. For more information, see Configure Mobile App or Web Portal Preferences.

Before you Start 

You must have the View and Update permissions for the Request For Information section.

Steps 

To comment or respond to an RFI, follow these steps:

  1. In the Analyst Portal, go to Request for Info from the main menu.

  2. Select the RFI you want to view or comment on. Alternatively, you can click the vertical ellipsis and click View.

    • In the Comment section, enter a comment. You can also add content from your local device as an attachment to the comment. Additionally, you can fang and defang IOCs in the comment using Fang and Defang.

Note

You can only add comments for RFI which are in the OPEN status.

  • You can view responses to the RFI alert in the RFI Responses section. You can also hover over the responder's name to view the username and email address of the responder.

    Additionally, you can delete responses if the response is no longer relevant to the RFI. Hover over the response, and click Delete.

  • Click Export to export the RFI responses.