Configure Mobile App or Web Portal Preferences
Administrators or root administrators can set and manage preferences related to CSAP Member Portal, on the web portal and mobile app.
Steps
Go to Administration > Configuration > Mobile App/Web Portal.
Configure the following options and click Update.
Max Wrong OTP Attempts: The number of times a user can submit an incorrect one-time password (OTP) before the user account is locked. The default value is 5.
Member Portal Session Inactivity Timeout: The amount of time lapsed before a user session on the web app can be terminated due to inactivity, thereby freeing up server resources. The default value is 60 days.
Mobile App Inactivity Timeout: Specify the duration of the session timeout for the Cyware Enterprise mobile app. Members will be logged out automatically after this period. However, they will continue to receive notifications from Collaborate (CSAP) after timeout, unless they choose to manually log out from the app. The default value is 60 days.
Add Collaborators from Other Organizations: Turn on the toggle to allow members to add collaborators from other organizations. By default, the toggle is turned off.
Notify Members of Alert-Based Discussions on Messenger: Turn on the toggle to send email notifications to recipient group members when a new alert-based discussion is initiated in Messenger for the recipient group. By default, the toggle is turned off.
Enable Member Directory and Actions Opt-Out: Turn on the toggle to allow members to choose whether to display their details in the Member Directory and whether they can be assigned tasks using the Actions module. By default, the toggle is turned off.
Enable Members to Manage Direct Message Preferences: Turn on the toggle to enable members to choose if they want other members to send direct messages to them on Messenger. Existing direct messages are not affected by this preference. If this is enabled, members can find this option in Profile Settings > Preferences. By default, the toggle is turned off.
Limit Directory Access and Messaging Across Groups: Turn on the toggle to limit members from viewing details of members outside their recipient groups in the Member Directory and Organization Directory, and from sending direct messages to them through Messenger in the Member Portal. By default, the toggle is turned off.
Automatically Unlock the Member Portal Locked Accounts (in mins): The number of minutes before a locked Collaborate Member Portal account automatically unlocks. The default value is 60 minutes.
Allow Members to upload files to Doc Library: Turn on the toggle to allow or prevent members from uploading files to the Doc Library. By default, the toggle is turned off.
Allow Members to create Tags: Turn on the toggle to allow or prevent members from creating tags in the Collaborate Member Portal. By default, the toggle is turned on.
Show File Owner in Doc Library: Turn on the toggle to show the names of users who own files and folders that are uploaded to the Doc Library. By default, the toggle is turned on.
Preset Recipient Groups for new users: The default recipient groups for Members. To specify your preferences, type the recipient group, in alphanumeric format, into the text field. Based on your input, recipient groups appear as autocomplete values. You can select the values that appear, or scroll up or down the shortcut menu to select your recipient group.
Bulk Alert Export: Turn on the toggle to allow or prevent members from exporting alerts, as a bulk action, and download them as a report in CSV file format. By default, the toggle is turned off.
Bulk Intel Export: Turn on the toggle to allow or prevent members from exporting intel, as a bulk action, and download them as a report in CSV file format. By default, the toggle is turned off.