Configure Crisis Management Preferences
Administrators or root administrators can configure and manage preferences related to crisis management.
Steps
Navigate to Management > Configuration and select Crisis Management.
Click Edit. and set the following preferences:
Voice phone call gap (in minutes): The time, in minutes, that a voice phone call is sent to a user after the initial crisis notification alert. By default, it is set to 5 minutes.
SMS delivery gap (in minutes): The time, in minutes, that an SMS is sent to a user after the initial crisis notification alert. By default, it is set to 5 minutes.
Click Update.