Manage Alert Categories
Alert Categories help you organize and filter the alerts you receive based on their content type. Analysts publish alerts from the Analyst Portal and assign each alert to a specific category. By selecting the categories relevant to you, you control which alerts appear in your Member Portal. This ensures you receive focused, relevant information tailored to your interests and responsibilities.
Types of Alert Categories
All alert categories are configured by analysts in the Analyst Portal and are available in two types:
Admin Enabled Categories: These categories are selected by analysts, and you will always receive alerts for them. While you cannot unsubscribe from these categories, you can choose how you want to be notified, which is through email or mobile notifications.
Optional Categories: These categories are also made available by analysts, but you can decide whether or not you want to receive alerts for them. If you opt in, you can then set your preferred notification channels.
Subscribe to Alert Categories
You can manage which alerts you receive by subscribing to different alert categories. Some categories are mandatory and always sent to you, while others are optional and available for you to choose. This gives you control over the type of alerts you get, ensuring that you only receive the information relevant to you. You can choose to be notified through email or mobile notifications, depending on your preferences for each category.
Steps
To subscribe and manage alert category preferences, follow these steps:
Go to Settings > Alert Categories. The list displays both Admin Enabled and Optional categories.
To manage the alert category preferences, click Edit and use the following information:
To receive notifications for Admin Enabled categories, select your preferred notification channels (Email or Mobile).
Note
You cannot disable Admin Enabled categories in the Member portal.
To subscribe to Optional Categories, enable the toggle for each category you want to receive alerts for, then choose your preferred notification method.
To save your changes, click Update.