Configure Messenger
The Messenger is a secure messaging feature that enables members to start discussions on alerts, or specific topics and collaborate with each other. As an administrator, you can manage Messenger settings and preferences for members.
Steps
To configure Messenger settings, do the following:
In the Analyst Portal, navigate to Administration > Configuration > Messenger.
Click Edit. Use the following information while configuring preferences:
Email notifications for unread messages: Select how email notifications for unread messages are displayed. You can either choose to display only the total number of unread messages or include a preview of the message along with the total number.
Alert Related Messages: Turn on the toggle to enable members to start alert-related discussions. Enabling this option displays Alerts in the Messenger.
Group Messages: Turn on the toggle to enable members to be a part of group discussions. Enabling this option displays Groups in the Messenger.
Direct Messages: Turn on the toggle to enable members to have one-on-one discussions with other members. Enabling this option displays Direct in the Messenger.
Topic Related Messages: Turn on the toggle to enable members to start discussions based on specific topics. Enabling this option displays Topic in the Messenger.
Delete Messages: Turn on the toggle to allow members to delete messages after sending them.
Message deletion time limit: Configure the time limit within which members can delete messages they send on Messenger. For example, if you specify the message deletion time limit as 5 minutes, members can delete the messages they send within 5 minutes.
After making the changes, click Update. Your changes are now available for members in the Member Portal.