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Cyware Situational Awareness Platform

Configure Email Alerts

The Email Alerts tab enables only an admin or a root admin to set and manage preferences related to alerts that are sent to Collaborate users as emails.

Steps

To configure the email alerts section, follow these steps:

  1. Go to Administration > Configuration > Email Alerts.

  2. Click Edit and set the following preferences:

    • Show Alert Category in the Subject Line: Use this toggle to show or hide the alert category in the email subject heading. By default, it is turned off.

    • Subject Line Prefix: Enter the prefix of the email subject heading. The prefix text set here appears before the email subject line.

    • Show Unsubscribe URL in Email Alert: Use this toggle to show or hide the URL to unsubscribe from email alerts in the body of the email. By default, it is turned off.

    • Show TLP in Subject Line: Use this toggle to show or hide the Traffic Light Protocol (TLP) in the email subject heading. By default, it is turned off.

    • Subject for Member Welcome Invite: Enter the text for the email subject heading that is sent to Members upon being invited to Collaborate Member Portal. To specify your preferences, type a prefix, in alphanumeric format, into the text field. By default, the invite text is set to Welcome to Cyware Enterprise! Your Account has been created.

    • Subject for Analyst Dashboard User Welcome Invite: Enter the text for the email subject heading that is sent to privileged users upon being invited to Collaborate Analyst Portal. To specify your preferences, type a prefix, in alphanumeric format, into the text field. By default, the invite text is set to Welcome to Cyware Situational Awareness Platform (CSAP).

    • Allow Members to Unsubscribe from Email Notifications: Use this toggle to enable or disable members from having the option to unsubscribe from email notifications. Note that certain emails, such as Invite, OTP, or forgot password, cannot be disabled by members. By default, it is turned off.

    • Daily Alerts Report: Use this toggle to enable or disable a daily digest email report of alerts being sent to members. By default, it is turned off.

    • Send Reminders to Unregistered Active Users: Use this toggle to enable or disable automatic reminder emails for active users who have not registered on the Member Portal. Emails will be sent at 30, 60, and 90 days from the user’s creation date, each containing a link to set up their Collaborate account. By default, the toggle is turned off.

    • Add Description to Daily Alert Report: Use this toggle to enable or disable descriptions for alerts in the daily digest email.

    • Automatically Defang Hyperlinks: Use this toggle to automatically defang hyperlinks in alert emails. When you enable it, the hyperlinks you add while creating or updating an alert are automatically defanged in the email alert, helping you prevent accidental clicks in shared content. By default, it is turned off.

      Note

      This setting does not apply to References or Event URLs.

  3. Click Update.