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Cyware Situational Awareness Platform

Configure Email Alerts

The Email Alerts tab enables only an admin or root admin to set and manage preferences related to alerts that are sent to CSAP users as emails.

Steps

  1. Navigate to Management > Configuration and select Email Alerts.

  2. Click Edit and set the following preferences.

    • Show Alert Category in the Subject Line: Toggle this option to show or hide the alert category in the email subject heading. By default, it is set to No.

    • Sender Name in Email Alert: Enter the name of the entity sending the email. This name is displayed as the sender's name in all emails sent from the CSAP Analyst portal. For example, Acme Corporation Limited. The default value is Cyware Labs.

    • Subject Line Prefix: Enter the prefix of the email subject heading. The prefix text set here appears before the email subject line.

    • Show Unsubscribe URL in Email Alert: Toggle this option to show or hide the URL to unsubscribe from email alerts in the body of the email. By default, it is set to No.

    • Show TLP in Subject Line: Toggle this option to show or hide the Traffic Light Protocol (TLP) in the email subject heading. By default, it is set to No.

    • Subject for Member Welcome Invite: The text for the email subject heading that is sent to Members upon being invited to CSAP Member Portal. To specify your preferences, type a prefix, in alphanumeric format, into the text field. By default, the invite text is set to Welcome to Cyware Enterprise! Your Account has been created.

    • Subject for Analyst Dashboard User Welcome Invite: The text for the email subject heading that is sent to privileged users upon being invited to CSAP Analyst Portal. To specify your preferences, type a prefix, in alphanumeric format, into the text field. By default, the invite text is set to Welcome to Cyware Situational Awareness Platform (CSAP).

    • Allow Members to Unsubscribe from Email Notifications: Toggle this option to enable or disable members having the option to unsubscribe from email notifications. Note that certain emails, such as Invite, OTP, or forgot password, cannot be disabled by members. By default, it is set to No.

    • Daily Alerts Report: Toggle this option to enable or disable a daily digest email report of alerts being sent to members. By default, it is set to No.

    • Add Description to Daily Alert Report: Toggle this option to enable or disable descriptions for alerts in the daily digest email.

  3. Click Update.