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Cyware Situational Awareness Platform

Add Special Handling Instructions

Analysts can attach special handling flags to alerts to share priority alerts with members allowing them to stand out from regular alerts. For example, you can create a special handling flag named Top Secret to share alerts containing confidential information with the member. Recipients of the alert can view special handling instructions on the footer section of the email alert.

Before you Start

  • Configure special handling instructions. See Special Handlings.

  • Add required details such as alert title, description, TLP, and category.

  • Add recipients to the alert.

Steps

To add special handling instructions to the alert, do the following:

  1. In the alert creation form, click Finish.

  2. Navigate to Add special handling instructions in the email footer section.

  3. Turn on the toggle for the special handling instructions you want for the alert. Examples of special handling instructions include Financial, Top Secret, Disclaimer and other instructions.

  4. The next step is to schedule alert publishing and other additional options. For more information, see Schedule Alerts and Configure Additional Options.

  5. After adding details, click Preview & Publish to publish the alert. If you only have creator permissions, and do not have publisher permissions, click Submit to Publisher to submit the alert for review.