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Cyware Situational Awareness Platform

Create a Channel in the Analyst Portal

You can create channels, and map info sources, tags, and recipient groups to the channel.

Before you Start

Ensure that you have the View and Create permissions to create channels.

Steps

To create a new alert channel, follow these steps:

  1. Sign in to the Analyst Portal.

  2. Go to Administration > Settings > Core Settings > Channels.

  3. Click Create and enter the following information:

    • Channel name: Enter a name for the channel. For example, Finance. This name is displayed in the Alerts section in the Analyst Portal and members can see this name while using filters in the Member Portal.

    • Recipient Groups: Select the recipient groups for the channel. Only members from the selected recipient groups will receive alerts from the channel. Privileged users can add multiple recipient groups to a channel. Members included in the selected recipient groups can view the channel by using filters in the Collaborate Member Portal.

    • (Optional) Info Source(s): Select the information sources for the channel. For example, External Intel Source. In this case, any alerts published with External Intel Source as the information source are added to the channel.

    • (Optional) Tag Group: Select the pre-configured tag groups. The tags in the tag group you select are automatically added to the Tags field.

    • Tags: Select the tags for the channel. For example, Ransomware. In this case, any alert tagged with Ransomware is added to the channel. Privileged users can add multiple tags to a channel. To refine your search, you can use the following filter options:

      • Starts With: Shows tags that begin with your input.

      • Exact Match: Shows tags that exactly match your input.

      • Contains: Shows tags that contain your input anywhere within the tag name.

    Note

    Ensure that the Active toggle is turned on to make the channel visible.

  4. After making the changes, click Create. The channel is now available in Collaborate.