Manage Locations
Location is a mandatory field to add users and create incidents. Manage the locations of your organization to:
Specify the location of a user.
Define the access levels of a user. For more information, see Configure Role-Based Access Control (RBAC) in CFTR.
Indicate the impacted locations of an incident.
Visualize the geographical impact of incidents on a map on the incident listing page and using the No. of Incidents by Location widget in dashboards.
To view and manage the locations added in the CFTR application, go to Menu > Admin Panel > Settings > Location. You can view the following details of a location:
Location Name
Type
City
State
Zip Code
State
Country
Created Date
Last Updated Date
Additional fields of geographic locations
You can search and modify a location and view the activity logs to track the updates of the locations.
Add Location
To add a location, do the following:
Note
You must have Create/Update permission for Locations to add a location.
Go to Admin Panel > Settings > Location.
Click Add Location on the top-right.
Enter a name for the location.
Enter the location details such as the country, state, city, site, and zip code.
To add a geographic location, select This is a geographic location and enter the following details:
Note
You can add geographic locations if Google Maps integration is enabled.
Select a location type. For more information, see the Add Location Type section in Manage Geographic Locations.
Enter the location details such as the country, state, city, street, latitude, and longitude.
Enter the additional details of the geographic location. For more information, see the Add Location Field in Manage Geographic Locations.
Click Add.
Supported Activities for Locations
You can perform the following activities to manage locations:
Search a location.
Filter locations by country, date range, type, geographic location, state, and status.
Activate or deactivate locations.
Sort locations by title, last updated date, and created date.
Customize the columns of the locations table.
View activity logs to track the updates in locations.