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Cyware Fusion and Threat Response

Enable Notifications

You can enable Slack or Microsoft Teams notifications to send instant notifications about incident response updates even if the users do not have access to the CFTR application. After you enable the notifications for an incident, CFTR sends instant notifications to the channel configured by the administrator whenever the incident is updated.

Note

To enable the notifications, Slack or Microsoft Teams must be integrated and enabled in Admin Panel > Configurations > Orchestrate Integration.

Before you Start

  • The Slack or Microsoft Teams integrations must be configured and enabled in Admin Panel > Configurations > Orchestrate.

  • You must have Create/Update permission for Incidents.

Steps

To enable Slack or Microsoft Teams notifications for an incident, do the following:

  1. Go to Menu > Incidents and open an incident.

  2. Do the following:

    • To enable Slack notifications, click More > Enable Slack Notifications and click Yes, Proceed on the confirmation message.

    • To enable Microsoft Teams notifications, click More > Enable Microsoft Teams Notifications and click Yes, Proceed on the confirmation message.