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Cyware Fusion and Threat Response

Manage Business Units

An organization can include several segments for business to meet internal operational requirements. These segments can be defined as Business Units (BU). Business Unit is a mandatory field to add users and create incidents. Manage the business units of your organization to:

To view and manage the locations added in the CFTR application, go to Menu > Admin Panel > Settings > Business Unit. You can view the following details of a business unit:

  • ID: Unique ID assigned by CFTR to a business unit.

  • UUID: Global unique ID assigned by CFTR to an object.

  • Title: Name of the business unit.

  • Created: Created date and time of the business unit.

  • Last Updated: Last modified date and time of the business unit.

You can search and modify a location and view the activity logs to track the updates of the business units.

Note

The ID and UUID of a business unit are assigned by CFTR and cannot be modified. The business unit ID is used by CFTR to assign business units to users and incidents. Modifying the business unit title does not affect the business unit assignment in users and incidents.

Add Business Unit

You must have Create/Update permission for Business Units to add a business unit.

Note

You cannot delete a business unit later.

To add a business unit, do the following:

  1. Go to Admin Panel > Settings > Business Unit.

  2. On the top-right, click Add Business Unit.

  3. Enter the following details:

    • Business Unit: Enter a unique name for the business unit. For example, IT Support.

    • Description: Enter a description of the business unit.

    • Recipients of Notification SLA (Email IDs): Enter a list of comma-separated email IDs of the users without spaces to receive email notifications about incident creation. These email IDs are pre-populated while sending the email notification. For example:

      user1@sampledomain.com,user2@sampledomain.com

      Note

      This field appears when NotificationSLA is enabled in AdminPanel > SLA > Incident > NotificationSLA. For more information, see Configure SLA for Incidents.

  4. Click Add.

The business unit is added with a unique ID and UUID.