My Profile
My Profile provides you with a holistic view of your personal information in the application. My Profile also enables you to manage profile details, configure notification preferences, view your roster details, and configure the date and time settings.
You can view your basic details, such as the user-created date, the last password updated date, the last active date, the last login IP address, and the last used OS. You can also view the following details:
Basic Details:
User Groups: Displays your user groups as configured by the administrator in User Management. A module, such as incident, action, enhancement, or PIR, can be assigned to you if it is assigned to any one of your user groups.
Business Unit: Displays your business unit as configured by the administrator in User Management.
Location: Displays your location as configured by the administrator in User Management.
Invited On: Displays your invitation date to access CFTR.
Time Zone, Date Format, Time Format: By default, CFTR displays the time zone, date, and time formats configured by the administrator for all users. To configure your preferred time zone, date, and time formats in Date and Time Settings and override the administrator-configured settings, see Date and Time Settings.
Access Level: The access level for each user is configured by the CFTR admin from the User Management panel. The View and Create/Update access of each CFTR user group for each component is also configured by the CFTR admin from User Group Management. The user and user groups permissions together decide your view or create/update access levels for the component records. Contact your CFTR admin if you do not have access to a component record, business unit, or location.
ALLOWED BUSINESS UNIT(S): The list of business units that the user has access to. You can access the modules in which any of these business units are added in Allowed Business Unit(s).
ALLOWED LOCATION(S): The list of locations that the user has access to. You can access the component records in which any of these locations are added in Allowed Locations.
Notifications: The email and application notification settings for various activities in Incidents, Actions, Enhancements, and PIRs modules. Enable or disable the toggles to update your notification preferences.
To sign out of the CFTR application, in the top-right corner, click Sign Out.
View Roster Details
You can view your roster calendar that displays your shift details, working hours, timing, and so on. To view the roster details, do the following:
Click My Profile in the top app bar.
On the top-right, click More > View Roster.
You can view your roster details on the roster calendar. On the left pane, select the rosters under Rosters to view the details.
Manage Profile
On My Profile, you can update your profile details and sign-in password.
Update Profile Details
To update your profile details, do the following:
On My Profile, in the top-right corner, click More and select Edit Profile.
Update your profile details:
First Name: Enter your first name.
Last Name: Enter your last name.
Job Title: Enter your job title in your organization.
Code: Enter the International Dialing Code of your contact number.
Contact Number: Enter your contact number.
Location: Select your current location from the drop-down list.
BusinessUnit: Select your business unit from the drop-down list.
Click Save.
Update Password
To update the password of your CFTR account, do the following:
On My Profile, on the top-right corner, click More and select Change Password.
Update the fields:
Old Password: Enter your current password.
New Password: Enter a new password. The new password must contain at least eight characters and at least one from each of the following characters:
Uppercase alphabet
Lowercase alphabet
Number
Special character
Confirm your new password: Re-enter the new password.
Click Update.
While entering the passwords, click the eye icon to view the entered password. To view the password policy, hover the cursor over Please ensure to set a strong password.
Date and Time Settings
By default, all the timestamps in the application are displayed in the time zone, date, and time formats as configured by the administrator. You can configure your preferred date and time settings to view the timestamps in the application in your desired timezone and formats.
Before you Start
You can update the date and time settings only if the administrator has enabled the option to override the settings configured by the administrator. If the administrator has disabled the users to override, then the administrator settings apply to all users.
Steps
To configure the date and time settings, do the following:
On the top app bar, click My Profile.
On the top-right corner, click More and select Date and Time Settings.
Update the following details:
Preferred Time Zone: Select one of the following time zone settings to reflect in the timestamps across the application:
Local Time Zone: Displays the timestamps as per your web browser's time zone.
Other Time Zones: Select a time zone to reflect in the timestamps across the application. For example, (UTC -08:00) America/Los_Angeles.
Date Format: Select a date format for the timestamps. For example, the dd/mm/yyyy format displays the date as 24/12/2022.
Time Format: Select a time format for the timestamps. For example, 24 Hours.
Click Update.
Note
When the administrator updates the date and time settings, the changes reflect in the date and time settings of all users except those who have overridden the administrator settings.