Skip to main content

Cyware Orchestrate

Cyware Email Service

App Vendor: Cyware

Connector Category: Cyware Product | Messaging

Connector Version: 1.5.0

API Version: 1.0.0

The Cyware Email Service app allows security teams to use the email services deployed in the client's infrastructure. The Cyware Email service app in Orchestrate allows you to perform the following actions.

Action Name

Description

Send Email 

This action sends emails using the SMTP protocol.

Send Email in Rich Text Format 

This action sends emails in rich text format using the SMTP protocol. This action is supported in Orchestrate from the release version v3.5.0 and later.

Configuration Parameters

The following configuration parameters are required for the Cyware Email Services app to communicate with the Cyware Email Services enterprise application.

Parameter

Description

Field Type

Required/Optional

Comments

SMTP Domain 

Specify the SMTP domain for the Cyware Email Services endpoint.

Example:

smtp.system.com

Text

Required

SMTP Port 

Specify the port number for the Cyware Email Services.

Example:

587

Integer

Required

Email ID/Access ID 

Specify the Email ID/access ID for your SMTP account.

Example:

exampleuser@abc.com

Text

Optional

Password/Secret Key 

Specify the password/secret key for the SMTP account.

Password

Optional

Sender Email ID 

Enter the sender email ID. 

Example:

johndoe@orgname.com

Text

Optional

Verify TLS 

Choose your preference to verify TLS while making requests. It is recommended to set this option to yes. If no is passed, it may result in an incorrect establishment of the connection, potentially causing it to become broken.

Boolean

Optional

By default, verification is not enabled.

Email Connection Anonymous 

Select if the email connection is anonymous

Boolean

Optional

Allowed value:

true, false

Default value:

true

TLS 

Select an option to use TLS

Boolean

Optional

Allowed value:

true, false

Default value:

false

Content of Certificate File 

Enter the content of the certificate of the file for authentication.

Text

Optional

Action: Send Email

This action sends an email to intended recipients using Cyware Email Service.

Action Input Parameters 

Parameter

Description

Field Type

Required/Optional

Comments

Sender Email ID 

Specify the sender's email ID.

Example

johndoe@orgname.com

Text

Optional

Sender Name 

Specify the sender's name.

Example:

John Doe

Text

Required

Subject 

Enter the subject for the email.

Example:

Phishing Incident

Text

Required

Message Body 

Enter the message for the email body.

Example:

Details about a phishing incident

Text

Optional

Recipient ID 

Specify the list of recipients. You can add multiple values as a comma-separated list.

Example:

$LIST[john.doe@orgname.com, jane.smith@orgname.com]

Text

Required

CC 

Specify the list of recipients who need to be CC'd for the email. You can add multiple values as a comma-separated list.

Example:

$LIST[eric.doe@orgname.com, jack.doe@orgname.com]

Text

Optional

Reply-To 

Specify the Reply-To emails for recipients. You can add multiple values as a comma-separated list.

Example:

$LIST[eric.doe@orgname.com, jack.doe@orgname.com]

List

Optional

Attachments 

Specify the attachment path for your file.

Example:

$LIST[/tmp/0a612-0d0b-4261-9b5e-2f49/incidentfile01.txt]

List

Optional

BCC 

Specify the list of emails to be BCC'd. You can add multiple values as a comma-separated list.

Example:

$LIST[lewis@orgname.com, daniel@orgname.com]

Text

Optional

Example Request 

[
    {
        "sender_name":"John Doe",
        "sender_email":"johndoe@orgname.com",
        "email_message": "Details about a phishing incident",
        "email_subject": "phishing incident",
        "recipient_list":["jack.doe@orgname.com", "rick.doe@orgname.com"],
        "bcc_list":["lewis@orgname.com", "daniel@orgname.com"]
    }
]

Action Response Parameters 

Parameter

Description

default 

Returns a confirmation message after the email is sent.

Example:

OK!, Email has been sent to user successfully

Action: Send Email in Rich Text Format

This action sends emails in rich text format using the SMTP protocol. This action is supported in Orchestrate from the release version v3.5.0 and later.

Action Input Parameters 

Parameter

Description

Field Type

Required/Optional

Comments

Sender Email ID 

Enter the sender's email ID.

Example:

johndoe@orgname.com

Text

Optional

Sender Name 

Enter the sender's name.

Example:

John Doe

Text

Required

Subject 

Enter the email subject.

Example:

Phishing Incident

Text

Required

Message Body 

Enter the message body in rich text format.

Example:

Details about a phishing incident

Rich Text

Optional

You can use variables in the message body to fetch data dynamically from playbook execution results. See Use Email Template in Playbook.

Recipient ID 

Enter the recipient email IDs in a comma-separated list.

Example:

$LIST[jack.doe@orgname.com, rick.doe@orgname.com]

Text

Required

CC 

Enter the email IDs to be included in CC in a comma-separated list.

Example:

$LIST[eric.doe@orgname.com, jack.doe@orgname.com]

Text

Optional

Reply-To 

Enter the reply-to email IDs in a comma-separated list.

Example:

$LIST[eric.doe@orgname.com, jack.doe@orgname.com]

List

Optional

Attachments  

Enter the file attachment path.

Example:

$LIST[/tmp/0a612-0d0b-4261-9b5e-2f49/incidentfile01.txt]

List

Optional

BCC 

Enter the email IDs to be included in BCC in a comma-separated list.

Example:

$LIST[lewis@orgname.com, daniel@orgname.com]

Text

Optional

Example Request 

[
    {
        "sender_name":"John Doe",
        "sender_email":"johndoe@orgname.com",
        "email_message": "Details about a phishing incident",
        "email_subject": "phishing incident",
        "recipient_list":["jack.doe@orgname.com", "rick.doe@orgname.com"],
        "bcc_list":["lewis@orgname.com", "daniel@orgname.com"]
    }
]