Cyware Orchestrate

Add Attachment to an issue 

This action adds one or more attachments to a Jira ticket.

Add Comment in Issue 

This action adds a comment in an issue.

Assign Issue to User 

This action assigns an issue to a user.

Assign Issue Using User Name

This action assigns an issue to a user using the user name.

Create Issue 

This action creates an issue.

Create Issue Using Project Name

This action creates an issue in the Jira Software Cloud Application.

Get a List of Comments from Issue 

This action retrieves a list of comments from an issue.

Get a List of Projects 

This action retrieves a list of projects.

Get a List of Users 

This action retrieves a list of users.

Get Comment from Issue 

This action retrieves a comment from an issue.

Get Field Metadata For a Project and Issue Type 

This action retrieves field metadata for a project and issue type.

Get Issue Details 

This action retrieves the details of an issue.

Get Issue Types For a Project 

This action retrieves the issue types for a particular project.

Get Project Details 

This action retrieves the details of a project.

Get Task Details 

This action retrieves the details of a task.

Get Transition Details 

This action retrieves the transition details of an issue. 

Get User Details 

This action retrieves the details of a user.

Run JQL Query 

This action runs a JQL query.

Update Issue 

This action updates an issue.

Update Ticket Transition Using Similar Status Keyword

This action updates the ticket status by matching the provided status keyword with closely related status terms.

Update Ticket Transition Using Status 

This action updates the transition of a ticket using the transition status. 

Update Transition Using Transition ID 

This action updates a transition using the transition ID. 

Cloud Domain 

Enter the Jira Software Cloud domain.

Example:

"domain.atlassian.net:443"

Text

Required

Email ID 

Enter the email ID of the API user.

Text

Required

API Token 

Enter the API token.

Password

Required

Verify 

Choose to perform or skip the SSL certificate verification. 

Boolean

Optional

Allowed values:

Default value:

True

Timeout 

Enter the timeout value in seconds. This is the number of seconds that requests will wait to establish a connection with the Jira Software Cloud.

Integer

Optional

Allowed range:

15-120 seconds

Default value:

15 seconds

Issue ID

Enter the issue ID.

Text

Required

Attachment

Enter the attachment path.

Text

Required

Ensure the file path is valid and accessible.

Issue ID 

Enter the issue ID. Example: 10010

Text

Required

Comment 

Enter the comment.

Text

Required

app_instance

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.self

String

The URL to the resource. Example: "http://www.example.com/jira/rest/api/2/issue/10010/comment/10000"

app_instance.id

String

The unique identifier of the comment. Example: "10000"

app_instance.author

Object

An object containing the author's details. 

app_instance.author.self

String

The URL to the author's profile. Example: "http://www.example.com/jira/rest/api/2/user?username=john"

app_instance.author.name

String

The username of the author. Example: "john"

app_instance.author.displayName

String

The display name of the author. Example: "John Doe"

app_instance.author.active

Boolean

Indicates whether the author is active. Example: false

app_instance.body

String

The body content of the comment. Example: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. ..."

app_instance.updateAuthor

Object

An object containing the details of the person who last updated the comment. Example: {"self": "http://www.example.com/jira/rest/api/2/user?username=fred", "name": "john", ...}

app_instance.updateAuthor.self

String

The URL to the profile of the person who last updated the comment. Example: "http://www.example.com/jira/rest/api/2/user?username=john"

app_instance.updateAuthor.name

String

The username of the person who last updated the comment. Example: "john"

app_instance.updateAuthor.displayName

String

The display name of the person who last updated the comment. Example: "John Doe"

app_instance.updateAuthor.active

Boolean

Indicates whether the person who last updated the comment is active. Example: false

app_instance.created

String

The date and time when the comment was created. Example: "2024-05-23T14:47:28.538+0000"

app_instance.updated

String

The date and time when the comment was last updated. Example: "2024-05-23T14:47:28.538+0000"

app_instance.visibility

Object

An object containing visibility details. Example: {"type": "role", "value": "Administrators"}

app_instance.visibility.type

String

The type of visibility. Example: "role"

app_instance.visibility.value

String

The value of the visibility setting. Example: "Administrators"

Issue ID 

Input the issue ID.

Text

Required

User ID 

Input the user ID.

Text

Required

Status Code

Unknown

STATUS 400 Returned if there is a problem with the received user representation. STATUS 401 Returned if the calling user does not have permission to assign the issue. STATUS 204 Returned if the issue is successfully assigned. STATUS 404 Returned if either the issue or the user does not exist.

Issue ID

Enter the issue ID to assign the issue.

Text

Required

User ID

Enter the ID of the user to assign the issue.

Text

Optional

You can retrieve this using the action Get a List of Users.

User Name

Enter the user name to assign the issue.

Text

Optional

Project ID 

Input project ID.

Text

Required

Issue title 

Input the issue title.

Text

Required

Issue description 

Input the issue description.

Text

Required

Issue type ID 

Input the issue type ID.

Text

Required

Allowed values:

Priority type ID 

Input the priority type ID.

Text

Required

Allowed values:

Extra params 

Input extra parameters in key-value pairs.

Key Value

Optional

app_instance

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved. The parameters in the response depend on your configuration in Jira and may vary from the following parameters.

app_instance.update.worklog.add.timeSpent

String

Time spent on the worklog entry. Example: "60m"

app_instance.update.worklog.add.started

String

Start time of the worklog entry. Example: "2011-07-05T11:05:00.000+0000"

app_instance.fields.project.id

String

ID of the project. Example: "10000"

app_instance.fields.summary

String

Summary of the issue. Example: "something's wrong"

app_instance.fields.issuetype.id

String

ID of the issue type. Example: "10000"

app_instance.fields.assignee.name

String

Name of the assignee. Example: "John"

app_instance.fields.reporter.name

String

Name of the reporter. Example: "Doe"

app_instance.fields.priority.id

String

ID of the priority. Example: "20000"

app_instance.fields.labels

Array

Labels associated with the issue. Example: ["bugfix", "blitz_test"]

app_instance.fields.timetracking.originalEstimate

String

Original estimate of the time required. Example: "10"

app_instance.fields.timetracking.remainingEstimate

String

Remaining estimate of the time required. Example: "5"

app_instance.fields.security.id

String

ID of the security level. Example: "10000"

app_instance.fields.versions.id

String

ID of the version. Example: "10000"

app_instance.fields.environment

String

Environment of the issue. Example: "environment"

app_instance.fields.description

String

Description of the issue. Example: "description"

app_instance.fields.duedate

String

Due date of the issue. Example: "2011-03-11"

app_instance.fields.fixVersions.id

String

ID of the fix version. Example: "10001"

app_instance.fields.components.id

String

ID of the component. Example: "10000"

app_instance.fields.customfield_30000

Array

Values for custom field 30000. Example: ["10000", "10002"]

Project ID

Enter the project ID.

Text

Optional

If both the project ID and project name are provided, the project ID will take precedence.

Project Name

Enter the project name.

Text

Optional

If both the project ID and project name are provided, the project ID will take precedence.

Issue Title

Enter the title of the issue to create.

Example:

Sample Title

Text

Required

Issue Description

Enter the issue description.

Example:

Sample description

Text

Required

Issue Type ID

Enter the ID of the issue type.

Text

Required

Allowed values:

10002 (Task), 10003 (Subtask), 10004 (Bug), 10000 (Epic), 10001 (Story)

Priority Type ID

Enter the ID of the priority type.

Text

Optional

Allowed values:

1 (Highest), 2 (High), 3 (Medium), 4 (Low), 5 (Lowest)

This is not required for the Epic issue type.

Extra Params

Enter the extra parameters for the API request.

Key Value

Optional

Issue ID 

Enter issue ID.

Text

Required

Start At 

Enter the index of the first item to return in a page of results.

Integer

Optional

Defaults at 0

Max Results 

Enter the maximum number of results to return per page.

Integer

Optional

Default value is 50.

Extra Params 

Enter the extra parameters.

Key Value

Optional

Allowed values:

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.startAt

Integer

Starting index of the returned comments. Example: 0

app_instance.maxResults

Integer

Maximum number of results returned. Example: 1

app_instance.total

Integer

Total number of comments. Example: 1

app_instance.comments.self

String

URL to the comment. Example: "http://www.example.com/jira/rest/api/2/issue/10010/comment/10000"

app_instance.comments.id

String

ID of the comment. Example: "10000"

app_instance.comments.author.self

String

URL to the author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.comments.author.name

String

Username of the author. Example: "fred"

app_instance.comments.author.displayName

String

Display name of the author. Example: "Fred F. User"

app_instance.comments.author.active

Boolean

Active status of the author. Example: false

app_instance.comments.body

String

Body of the comment. Example: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque eget venenatis elit. Duis eu justo eget augue iaculis fermentum. Sed semper quam laoreet nisi egestas at posuere augue semper."

app_instance.comments.updateAuthor.self

String

URL to the update author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.comments.updateAuthor.name

String

Username of the update author. Example: "fred"

app_instance.comments.updateAuthor.displayName

String

Display name of the update author. Example: "Fred F. User"

app_instance.comments.updateAuthor.active

Boolean

Active status of the update author. Example: false

app_instance.comments.created

String

Creation timestamp of the comment. Example: "2024-05-23T14:47:28.538+0000"

app_instance.comments.updated

String

Update timestamp of the comment. Example: "2024-05-23T14:47:28.538+0000"

app_instance.comments.visibility.type

String

Type of visibility restriction. Example: "role"

app_instance.comments.visibility.value

String

Value of visibility restriction. Example: "Administrators"

Start At 

Input the index of the first item to return in a page of results.

Integer

Optional

Max results 

Input the maximum number of results to return per page.

Integer

Optional

Extra params 

Enter additional parameters in key-value pairs for retrieving projects.

Key Value

Optional

Allowed values:

app_instance.self

String

URL to the project. Example: "http://www.example.com/jira/rest/api/2/project/EX"

app_instance.id

String

ID of the project. Example: "10000"

app_instance.key

String

Key of the project. Example: "EX"

app_instance.name

String

Name of the project. Example: "Example"

app_instance.avatarUrls.48x48

String

URL to the large project avatar. Example: "http://www.example.com/jira/secure/projectavatar"

app_instance.avatarUrls.24x24

String

URL to the small project avatar. Example: "http://www.example.com/jira/secure/projectavatar"

app_instance.avatarUrls.16x16

String

URL to the extra small project avatar. Example: "http://www.example.com/jira/secure/projectavatar"

app_instance.avatarUrls.32x32

String

URL to the medium project avatar. Example: "http://www.example.com/jira/secure/projectavatar?size=medium"

app_instance.projectCategory.self

String

URL to the project category. Example: "http://www.example.com/jira/rest/api/2/projectCategory/10000"

app_instance.projectCategory.id

String

ID of the project category. Example: "10000"

app_instance.projectCategory.name

String

Name of the project category. Example: "FIRST"

app_instance.projectCategory.description

String

Description of the project category. Example: "First Project Category"

Start At 

Enter the index of the first item to return in a page of results.

Integer

Optional

Default value: 0

Max Results 

Enter the maximum number of items to return.

Integer

Optional

Default value is 50

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.self

String

URL to the group member API. Example: "http://www.example.com/jira/rest/api/2/group/member?groupname=jira-administrators&includeInactiveUsers=false&startAt=2&maxResults=2"

app_instance.nextPage

String

URL to the next page of the group member API. Example: "http://www.example.com/jira/rest/api/2/group/member?groupname=jira-administrators&includeInactiveUsers=false&startAt=4&maxResults=2"

app_instance.maxResults

Integer

Maximum number of results per page. Example: 2

app_instance.startAt

Integer

Index of the first result. Example: 3

app_instance.total

Integer

Total number of users in the group. Example: 5

app_instance.isLast

Boolean

Indicates if this is the last page of results. Example: false

app_instance.values.self

String

URL to the user. Example: "http://example/jira/rest/api/2/user?username=fred"

app_instance.values.name

String

Name of the user. Example: "Fred"

app_instance.values.key

String

Key of the user. Example: "fred"

app_instance.values.emailAddress

String

Email address of the user. Example: "fred@atlassian.com"

app_instance.values.avatarUrls

Object

Avatar URLs of the user.

app_instance.values.displayName

String

Display name of the user. Example: "Fred"

app_instance.values.active

Boolean

Indicates if the user is active. Example: true

app_instance.values.timeZone

String

Time zone of the user. Example: "Australia/Sydney"

Issue ID 

Input the issue ID.

Text

Required

Comment ID 

Input the comment ID.

Text

Required

Extra Params 

Input the extra parameters.

Key Value

Optional

Allowed parameter:

expand (string): Pptional flag for this parameter is renderedBody (provides body rendered in HTML)

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.self

String

URL to the comment. Example: "http://www.example.com/jira/rest/api/2/issue/10010/comment/10000"

app_instance.id

String

ID of the comment. Example: "10000"

app_instance.author.self

String

URL to the author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.author.name

String

Name of the author. Example: "fred"

app_instance.author.displayName

String

Display name of the author. Example: "Fred F. User"

app_instance.author.active

Boolean

Indicates if the author is active. Example: false

app_instance.body

String

Body of the comment. Example: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque eget venenatis elit. Duis eu justo eget augue iaculis fermentum. Sed semper quam laoreet nisi egestas at posuere augue semper."

app_instance.updateAuthor.self

String

URL to the update author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.updateAuthor.name

String

Name of the update author. Example: "fred"

app_instance.updateAuthor.displayName

String

Display name of the update author. Example: "Fred F. User"

app_instance.updateAuthor.active

Boolean

Indicates if the update author is active. Example: false

app_instance.created

String

Date and time when the comment was created. Example: "2024-05-23T14:47:28.538+0000"

app_instance.updated

String

Date and time when the comment was last updated. Example: "2024-05-23T14:47:28.538+0000"

app_instance.visibility.type

String

Type of visibility. Example: "role"

app_instance.visibility.value

String

Value of the visibility. Example: "Administrators"

Project ID 

Enter the Project ID to retrieve the metadata and issue type.

Text

Required

Issue ID 

Enter the issue ID to retrieve the metadata and issue type.

Text

Required

Start At 

Enter the starting index for the first item to display in the results page.

Example:

0

Integer

Optional

Max Results 

Enter the maximum number of results to return per page.

Example:

1000

Integer

Optional

Issue ID 

Enter the issue ID.

Text

Required

Extra Params 

Enter the extra parameters in key-value pairs.

Key Value

Optional

Allowed values:

app_instance.expand

String

Expanded fields information. Example: "renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations"

app_instance.id

String

ID of the issue. Example: "10002"

app_instance.self

String

URL to the issue. Example: "http://www.example.com/jira/rest/api/2/issue/10002"

app_instance.key

String

Key of the issue. Example: "EX-1"

app_instance.fields.watcher.self

String

URL to the watcher. Example: "http://www.example.com/jira/rest/api/2/issue/EX-1/watchers"

app_instance.fields.watcher.isWatching

Boolean

Indicates if the user is watching the issue. Example: false

app_instance.fields.watcher.watchCount

Integer

Number of watchers. Example: 1

app_instance.fields.watcher.watchers[].self

String

URL to the watcher user. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.watcher.watchers[].name

String

Name of the watcher user. Example: "fred"

app_instance.fields.watcher.watchers[].displayName

String

Display name of the watcher user. Example: "Fred F. User"

app_instance.fields.watcher.watchers[].active

Boolean

Indicates if the watcher user is active. Example: false

app_instance.fields.attachment[].self

String

URL to the attachment. Example: "http://www.example.com/jira/rest/api/2.0/attachments/10000"

app_instance.fields.attachment[].filename

String

Filename of the attachment. Example: "picture.jpg"

app_instance.fields.attachment[].author.self

String

URL to the author of the attachment. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.attachment[].author.key

String

Key of the author. Example: "JIRAUSER10100"

app_instance.fields.attachment[].author.name

String

Name of the author. Example: "fred"

app_instance.fields.attachment[].author.emailAddress

String

Email address of the author. Example: "fred@example.com"

app_instance.fields.attachment[].author.avatarUrls.48x48

String

URL to the large avatar of the author. Example: "http://www.example.com/jira/secure/useravatar?size=large"

app_instance.fields.attachment[].author.avatarUrls.24x24

String

URL to the small avatar of the author. Example: "http://www.example.com/jira/secure/useravatar?size=small"

app_instance.fields.attachment[].author.avatarUrls.16x16

String

URL to the xsmall avatar of the author. Example: "http://www.example.com/jira/secure/useravatar?size=xsmall"

app_instance.fields.attachment[].author.avatarUrls.32x32

String

URL to the medium avatar of the author. Example: "http://www.example.com/jira/secure/useravatar?size=medium"

app_instance.fields.attachment[].author.displayName

String

Display name of the author. Example: "Fred F. User"

app_instance.fields.attachment[].author.active

Boolean

Indicates if the author is active. Example: true

app_instance.fields.attachment[].author.deleted

Boolean

Indicates if the author is deleted. Example: false

app_instance.fields.attachment[].author.timeZone

String

Time zone of the author. Example: "Australia/Sydney"

app_instance.fields.attachment[].author.locale

String

Locale of the author. Example: "en_AU"

app_instance.fields.attachment[].author.lastLoginTime

String

Last login time of the author. Example: "2023-08-30T16:37:01+1000"

app_instance.fields.attachment[].created

String

Created date and time of the attachment. Example: "2024-05-23T14:47:28.592+0000"

app_instance.fields.attachment[].size

Integer

Size of the attachment in bytes. Example: 23123

app_instance.fields.attachment[].mimeType

String

MIME type of the attachment. Example: "image/jpeg"

app_instance.fields.attachment[].content

String

URL to the attachment content. Example: "http://www.example.com/jira/attachments/10000"

app_instance.fields.attachment[].thumbnail

String

URL to the thumbnail of the attachment. Example: "http://www.example.com/jira/secure/thumbnail/10000"

app_instance.fields.sub-tasks[].id

String

ID of the sub-task. Example: "10000"

app_instance.fields.sub-tasks[].type.id

String

ID of the sub-task type. Example: "10000"

app_instance.fields.sub-tasks[].type.name

String

Name of the sub-task type. Example: ""

app_instance.fields.sub-tasks[].type.inward

String

Inward type of the sub-task. Example: "Parent"

app_instance.fields.sub-tasks[].type.outward

String

Outward type of the sub-task. Example: "Sub-task"

app_instance.fields.sub-tasks[].outwardIssue.id

String

ID of the outward issue. Example: "10003"

app_instance.fields.sub-tasks[].outwardIssue.key

String

Key of the outward issue. Example: "EX-2"

app_instance.fields.sub-tasks[].outwardIssue.self

String

URL to the outward issue. Example: "http://www.example.com/jira/rest/api/2/issue/EX-2"

app_instance.fields.sub-tasks[].outwardIssue.fields.status.iconUrl

String

URL to the status icon of the outward issue. Example: "http://www.example.com/jira//images/icons/statuses/open.png"

app_instance.fields.sub-tasks[].outwardIssue.fields.status.name

String

Name of the status of the outward issue. Example: "Open"

app_instance.fields.description

String

Description of the issue. Example: "example bug report"

app_instance.fields.project.self

String

URL to the project. Example: "http://www.example.com/jira/rest/api/2/project/EX"

app_instance.fields.project.id

String

ID of the project. Example: "10000"

app_instance.fields.project.key

String

Key of the project. Example: "EX"

app_instance.fields.project.name

String

Name of the project. Example: "Example"

app_instance.fields.project.avatarUrls.48x48

String

URL to the large avatar of the project. Example: "http://www.example.com/jira/secure/projectavatar?size=large"

app_instance.fields.project.avatarUrls.24x24

String

URL to the small avatar of the project. Example: "http://www.example.com/jira/secure/projectavatar?size=small"

app_instance.fields.project.avatarUrls.16x16

String

URL to the xsmall avatar of the project. Example: "http://www.example.com/jira/secure/projectavatar?size=xsmall"

app_instance.fields.project.avatarUrls.32x32

String

URL to the medium avatar of the project. Example: "http://www.example.com/jira/secure/projectavatar?size=medium"

app_instance.fields.project.projectCategory.self

String

URL to the project category. Example: "http://www.example.com/jira/rest/api/2/projectCategory/10000"

app_instance.fields.project.projectCategory.id

String

ID of the project category. Example: "10000"

app_instance.fields.project.projectCategory.name

String

Name of the project category. Example: "FIRST"

app_instance.fields.project.projectCategory.description

String

Description of the project category. Example: "First Project Category"

app_instance.fields.comment[].self

String

URL to the comment. Example: "http://www.example.com/jira/rest/api/2/issue/10010/comment/10000"

app_instance.fields.comment[].id

String

ID of the comment. Example: "10000"

app_instance.fields.comment[].author.self

String

URL to the author of the comment. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.comment[].author.name

String

Name of the author. Example: "fred"

app_instance.fields.comment[].author.displayName

String

Display name of the author. Example: "Fred F. User"

app_instance.fields.comment[].author.active

Boolean

Indicates if the author is active. Example: false

app_instance.fields.comment[].body

String

Body of the comment. Example: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque eget venenatis elit. Duis eu justo eget augue iaculis fermentum. Sed semper quam laoreet nisi egestas at posuere augue semper."

app_instance.fields.comment[].updateAuthor.self

String

URL to the update author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.comment[].updateAuthor.name

String

Name of the update author. Example: "fred"

app_instance.fields.comment[].updateAuthor.displayName

String

Display name of the update author. Example: "Fred F. User"

app_instance.fields.comment[].updateAuthor.active

Boolean

Indicates if the update author is active. Example: false

app_instance.fields.comment[].created

String

Date and time when the comment was created. Example: "2024-05-23T14:47:28.538+0000"

app_instance.fields.comment[].updated

String

Date and time when the comment was last updated. Example: "2024-05-23T14:47:28.538+0000"

app_instance.fields.comment[].visibility.type

String

Type of visibility. Example: "role"

app_instance.fields.comment[].visibility.value

String

Value of the visibility. Example: "Administrators"

app_instance.fields.issuelinks[].id

String

ID of the issue link. Example: "10001"

app_instance.fields.issuelinks[].type.id

String

ID of the issue link type. Example: "10000"

app_instance.fields.issuelinks[].type.name

String

Name of the issue link type. Example: "Dependent"

app_instance.fields.issuelinks[].type.inward

String

Inward description of the issue link type. Example: "depends on"

app_instance.fields.issuelinks[].type.outward

String

Outward description of the issue link type. Example: "is depended by"

app_instance.fields.issuelinks[].outwardIssue.id

String

ID of the outward issue. Example: "10004L"

app_instance.fields.issuelinks[].outwardIssue.key

String

Key of the outward issue. Example: "PRJ-2"

app_instance.fields.issuelinks[].outwardIssue.self

String

URL to the outward issue. Example: "http://www.example.com/jira/rest/api/2/issue/PRJ-2"

app_instance.fields.issuelinks[].outwardIssue.fields.status.iconUrl

String

URL to the status icon of the outward issue. Example: "http://www.example.com/jira//images/icons/statuses/open.png"

app_instance.fields.issuelinks[].outwardIssue.fields.status.name

String

Name of the status of the outward issue. Example: "Open"

app_instance.fields.issuelinks[].inwardIssue.id

String

ID of the inward issue. Example: "10004"

app_instance.fields.issuelinks[].inwardIssue.key

String

Key of the inward issue. Example: "PRJ-3"

app_instance.fields.issuelinks[].inwardIssue.self

String

URL to the inward issue. Example: "http://www.example.com/jira/rest/api/2/issue/PRJ-3"

app_instance.fields.issuelinks[].inwardIssue.fields.status.iconUrl

String

URL to the status icon of the inward issue. Example: "http://www.example.com/jira//images/icons/statuses/open.png"

app_instance.fields.issuelinks[].inwardIssue.fields.status.name

String

Name of the status of the inward issue. Example: "Open"

app_instance.fields.worklog[].self

String

URL to the worklog. Example: "http://www.example.com/jira/rest/api/2/issue/10010/worklog/10000"

app_instance.fields.worklog[].author.self

String

URL to the author of the worklog. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.worklog[].author.name

String

Name of the author. Example: "fred"

app_instance.fields.worklog[].author.displayName

String

Display name of the author. Example: "Fred F. User"

app_instance.fields.worklog[].author.active

Boolean

Indicates if the author is active. Example: false

app_instance.fields.worklog[].updateAuthor.self

String

URL to the update author. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

app_instance.fields.worklog[].updateAuthor.name

String

Name of the update author. Example: "fred"

app_instance.fields.worklog[].updateAuthor.displayName

String

Display name of the update author. Example: "Fred F. User"

app_instance.fields.worklog[].updateAuthor.active

Boolean

Indicates if the update author is active. Example: false

app_instance.fields.worklog[].comment

String

Comment of the worklog. Example: "I did some work here."

app_instance.fields.worklog[].updated

String

Date and time when the worklog was last updated. Example: "2024-05-23T14:47:28.599+0000"

app_instance.fields.worklog[].visibility.type

String

Type of visibility. Example: "group"

app_instance.fields.worklog[].visibility.value

String

Value of the visibility. Example: "jira-developers"

app_instance.fields.worklog[].started

String

Date and time when the worklog was started. Example: "2024-05-23T14:47:28.598+0000"

app_instance.fields.worklog[].timeSpent

String

Time spent on the worklog. Example: "3h 20m"

app_instance.fields.worklog[].timeSpentSeconds

Number

Time spent on the worklog in seconds. Example: 12000

app_instance.fields.worklog[].id

String

ID of the worklog. Example: "100028"

app_instance.fields.worklog[].issueId

String

ID of the issue. Example: "10002"

app_instance.fields.updated

Number

Timestamp when the issue was last updated. Example: 1

app_instance.fields.timetracking.originalEstimate

String

Original time estimate. Example: "10m"

app_instance.fields.timetracking.remainingEstimate

String

Remaining time estimate. Example: "3m"

app_instance.fields.timetracking.timeSpent

String

Time spent. Example: "6m"

app_instance.fields.timetracking.originalEstimateSeconds

Number

Original time estimate in seconds. Example: 600

app_instance.fields.timetracking.remainingEstimateSeconds

Number

Remaining time estimate in seconds. Example: 200

app_instance.fields.timetracking.timeSpentSeconds

Number

Time spent in seconds. Example: 400

Project ID 

Enter the Project ID to retrieve issue types.

Text

Required

Start At 

Enter the starting index for the first item to display in the results page.

Example:

0

Integer

Optional

Max Results 

Enter the maximum number of results to return per page.

Example:

1000

Integer

Optional

Project ID 

Input the project ID.

Text

Required

expand

String

Fields to expand in the response. Example: "description,lead,url,projectKeys"

self

String

URL to the project resource. Example: "http://www.example.com/jira/rest/api/2/project/EX"

id

String

ID of the project. Example: "10000"

key

String

Key of the project. Example: "EX"

description

String

Description of the project. Example: "This project was created as an example for REST."

lead.self

String

URL to the lead user. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

lead.key

String

Key of the lead user. Example: "JIRAUSER10100"

lead.name

String

Name of the lead user. Example: "fred"

lead.emailAddress

String

Email address of the lead user. Example: "fred@example.com"

lead.avatarUrls.48x48

String

URL to the large avatar of the lead user. Example: "http://www.example.com/jira/secure/useravatar?size=large"

lead.avatarUrls.24x24

String

URL to the small avatar of the lead user.

lead.avatarUrls.16x16

String

URL to the extra small avatar of the lead user.

lead.avatarUrls.32x32

String

URL to the medium avatar of the lead user.

lead.displayName

String

Display name of the lead user. Example: "Fred F. User"

lead.active

Boolean

Indicates if the lead user is active. Example: true

lead.deleted

Boolean

Indicates if the lead user is deleted. Example: false

lead.timeZone

String

Time zone of the lead user. Example: "Australia/Sydney"

lead.locale

String

Locale of the lead user. Example: "en_AU"

lead.lastLoginTime

String

Last login time of the lead user. Example: "2023-08-30T16:37:01+1000"

components[].self

String

URL to the component. Example: "http://www.example.com/jira/rest/api/2/component/10000"

components[].id

String

ID of the component. Example: "10000"

components[].name

String

Name of the component. Example: "Component 1"

components[].description

String

Description of the component. Example: "This is a Jira component"

components[].lead.self

String

URL to the lead user of the component. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

components[].lead.key

String

Key of the lead user of the component. Example: "JIRAUSER10100"

components[].lead.name

String

Name of the lead user of the component. Example: "fred"

components[].lead.emailAddress

String

Email address of the lead user of the component. Example: "fred@example.com"

components[].lead.avatarUrls.48x48

String

URL to the large avatar of the lead user of the component.

components[].lead.avatarUrls.24x24

String

URL to the small avatar of the lead user of the component.

components[].lead.avatarUrls.16x16

String

URL to the extra small avatar of the lead user of the component.

components[].lead.avatarUrls.32x32

String

URL to the medium avatar of the lead user of the component.

components[].lead.displayName

String

Display name of the lead user of the component. Example: "Fred F. User"

components[].lead.active

Boolean

Indicates if the lead user of the component is active. Example: true

components[].lead.deleted

Boolean

Indicates if the lead user of the component is deleted. Example: false

components[].lead.timeZone

String

Time zone of the lead user of the component. Example: "Australia/Sydney"

components[].lead.locale

String

Locale of the lead user of the component. Example: "en_AU"

components[].lead.lastLoginTime

String

Last login time of the lead user of the component. Example: "2023-08-30T16:37:01+1000"

components[].assigneeType

String

Type of assignee for the component. Example: "PROJECT_LEAD"

components[].assignee.self

String

URL to the assignee. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

components[].assignee.key

String

Key of the assignee. Example: "JIRAUSER10100"

components[].assignee.name

String

Name of the assignee. Example: "fred"

components[].assignee.emailAddress

String

Email address of the assignee. Example: "fred@example.com"

components[].assignee.avatarUrls.48x48

String

URL to the large avatar of the assignee.

components[].assignee.avatarUrls.24x24

String

URL to the small avatar of the assignee.

components[].assignee.avatarUrls.16x16

String

URL to the extra small avatar of the assignee.

components[].assignee.avatarUrls.32x32

String

URL to the medium avatar of the assignee.

components[].assignee.displayName

String

Display name of the assignee. Example: "Fred F. User"

components[].assignee.active

Boolean

Indicates if the assignee is active. Example: true

components[].assignee.deleted

Boolean

Indicates if the assignee is deleted. Example: false

components[].assignee.timeZone

String

Time zone of the assignee. Example: "Australia/Sydney"

components[].assignee.locale

String

Locale of the assignee. Example: "en_AU"

components[].assignee.lastLoginTime

String

Last login time of the assignee. Example: "2023-08-30T16:37:01+1000"

components[].realAssigneeType

String

Type of the real assignee for the component. Example: "PROJECT_LEAD"

components[].realAssignee.self

String

URL to the real assignee. Example: "http://www.example.com/jira/rest/api/2/user?username=fred"

components[].realAssignee.key

String

Key of the real assignee. Example: "JIRAUSER10100"

components[].realAssignee.name

String

Name of the real assignee. Example: "fred"

components[].realAssignee.emailAddress

String

Email address of the real assignee. Example: "fred@example.com"

components[].realAssignee.avatarUrls.48x48

String

URL to the large avatar of the real assignee.

components[].realAssignee.avatarUrls.24x24

String

URL to the small avatar of the real assignee.

components[].realAssignee.avatarUrls.16x16

String

URL to the extra small avatar of the real assignee.

components[].realAssignee.avatarUrls.32x32

String

URL to the medium avatar of the real assignee.

components[].realAssignee.displayName

String

Display name of the real assignee. Example: "Fred F. User"

components[].realAssignee.active

Boolean

Indicates if the real assignee is active. Example: true

components[].realAssignee.deleted

Boolean

Indicates if the real assignee is deleted. Example: false

components[].realAssignee.timeZone

String

Time zone of the real assignee. Example: "Australia/Sydney"

components[].realAssignee.locale

String

Locale of the real assignee. Example: "en_AU"

components[].realAssignee.lastLoginTime

String

Last login time of the real assignee. Example: "2023-08-30T16:37:01+1000"

components[].isAssigneeTypeValid

Boolean

Indicates if the assignee type is valid. Example: false

components[].project

String

Key of the project the component belongs to. Example: "HSP"

components[].projectId

Number

ID of the project the component belongs to. Example: 10000

issueTypes[].self

String

URL to the issue type. Example: "http://localhost:8090/jira/rest/api/2.0/issueType/3"

issueTypes[].id

String

ID of the issue type. Example: "3"

issueTypes[].description

String

Description of the issue type. Example: "A task that needs to be done."

issueTypes[].iconUrl

String

URL to the icon of the issue type. Example: "http://localhost:8090/jira/images/icons/issuetypes/task.png"

issueTypes[].name

String

Name of the issue type. Example: "Task"

issueTypes[].subtask

Boolean

Indicates if the issue type is a subtask. Example: false

issueTypes[].avatarId

Number

ID of the avatar for the issue type. Example: 1

issueTypes[].self

String

URL to the issue type. Example: "http://localhost:8090/jira/rest/api/2.0/issueType/1"

issueTypes[].id

String

ID of the issue type. Example: "1"

issueTypes[].description

String

Description of the issue type. Example: "A problem with the software."

issueTypes[].iconUrl

String

URL to the icon of the issue type. Example: "http://localhost:8090/jira/images/icons/issuetypes/bug.png"

issueTypes[].name

String

Name of the issue type. Example: "Bug"

issueTypes[].subtask

Boolean

Indicates if the issue type is a subtask. Example: false

issueTypes[].avatarId

Number

ID of the avatar for the issue type. Example: 10002

url

String

URL to view the project. Example: "http://www.example.com/jira/browse/EX"

email

String

Email address for the project. Example: "from-jira@example.com"

assigneeType

String

Type of the assignee. Example: "PROJECT_LEAD"

versions

Array

Versions of the project.

name

String

Name of the project. Example: "Example"

roles.Developers

String

URL to the role "Developers" in the project. Example: "http://www.example.com/jira/rest/api/2/project/EX/role/10000"

avatarUrls.48x48

String

URL to the large avatar of the project.

avatarUrls.24x24

String

URL to the small avatar of the project.

avatarUrls.16x16

String

URL to the extra small avatar of the project.

avatarUrls.32x32

String

URL to the medium avatar of the project.

projectCategory.self

String

URL to the project category. Example: "http://www.example.com/jira/rest/api/2/projectCategory/10000"

projectCategory.id

String

ID of the project category. Example: "10000"

projectCategory.name

String

Name of the project category. Example: "FIRST"

projectCategory.description

String

Description of the project category. Example: "First Project Category"

archived

Boolean

Indicates if the project is archived. Example: false

Task ID 

Enter the task ID.

Text

Required

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.self

String

The URL to the task resource. Example: "https://your-domain.atlassian.net/rest/api/2/task/1"

app_instance.id

String

The unique identifier for the task. Example: "1"

app_instance.description

String

The description of the task. Example: "Task description"

app_instance.status

String

The current status of the task. Example: "COMPLETE"

app_instance.result

String

The result of the task. This may be any JSON. Example: "the task result, this may be any JSON"

app_instance.submittedBy

Number

The ID of the user who submitted the task. Example: 10000

app_instance.progress

Number

The progress of the task as a percentage. Example: 100

app_instance.elapsedRuntime

Number

The elapsed runtime of the task in seconds. Example: 156

app_instance.submitted

Number

The timestamp when the task was submitted. Example: 1501708132800

app_instance.started

Number

The timestamp when the task was started. Example: 1501708132900

app_instance.finished

Number

The timestamp when the task was finished. Example: 1501708133000

app_instance.lastUpdate

Number

The timestamp when the task was last updated. Example: 1501708133000

Issue ID 

Enter the issue ID to get the transition details. 

Example:

501

Text

Required

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.expand

String

Contains the field to be expanded. Example: "transitions"

app_instance.transitions

Array

A list of transition objects. Each object represents a possible transition for an issue.

app_instance.transitions.id

String

The unique identifier for the transition. Example: "2"

app_instance.transitions.name

String

The name of the transition. Example: "Close Issue"

app_instance.transitions.opsbarSequence

Number

The sequence in which the transition appears in the operations bar. Example: 10

app_instance.transitions.to.self

String

The URL to the status resource. Example: "http://localhost:8090/jira/rest/api/2.0/status/10000"

app_instance.transitions.to.description

String

The description of the status. Example: "The issue is currently being worked on."

app_instance.transitions.to.iconUrl

String

The URL of the status icon. Example: "http://localhost:8090/jira/images/icons/progress.gif"

app_instance.transitions.to.name

String

The name of the status. Example: "In Progress"

app_instance.transitions.to.id

String

The unique identifier of the status. Example: "10000"

app_instance.transitions.to.statusCategory.self

String

The URL to the status category resource. Example: "http://localhost:8090/jira/rest/api/2.0/statuscategory/1"

app_instance.transitions.to.statusCategory.id

Number

The unique identifier of the status category. Example: 1

app_instance.transitions.to.statusCategory.key

String

The key of the status category. Example: "in-flight"

app_instance.transitions.to.statusCategory.colorName

String

The color name of the status category. Example: "yellow"

app_instance.transitions.to.statusCategory.name

String

The name of the status category. Example: "In Progress"

app_instance.transitions.fields.summary.required

Boolean

Indicates if the field is required. Example: false

app_instance.transitions.fields.summary.schema.type

String

The type of the field. Example: "array"

app_instance.transitions.fields.summary.schema.items

String

The items type of the field. Example: "option"

app_instance.transitions.fields.summary.schema.custom

String

The custom type identifier. Example: "com.atlassian.jira.plugin.system.customfieldtypes:multiselect"

app_instance.transitions.fields.summary.schema.customId

Number

The custom field identifier. Example: 10001

app_instance.transitions.fields.summary.name

String

The name of the field. Example: "My Multi Select"

app_instance.transitions.fields.summary.fieldId

String

The field identifier. Example: "customfield_10000"

app_instance.transitions.fields.summary.hasDefaultValue

Boolean

Indicates if the field has a default value. Example: false

app_instance.transitions.fields.summary.operations

Array

The operations allowed on the field. Example: ["set", "add"]

app_instance.transitions.fields.summary.allowedValues

Array

The allowed values for the field. Example: ["red", "blue", "default value"]

app_instance.transitions.fields.colour.required

Boolean

Indicates if the field is required. Example: false

app_instance.transitions.fields.colour.schema.type

String

The type of the field. Example: "array"

app_instance.transitions.fields.colour.schema.items

String

The items type of the field. Example: "option"

app_instance.transitions.fields.colour.schema.custom

String

The custom type identifier. Example: "com.atlassian.jira.plugin.system.customfieldtypes:multiselect"

app_instance.transitions.fields.colour.schema.customId

Number

The custom field identifier. Example: 10001

app_instance.transitions.fields.colour.name

String

The name of the field. Example: "My Multi Select"

app_instance.transitions.fields.colour.fieldId

String

The field identifier. Example: "customfield_10000"

app_instance.transitions.fields.colour.hasDefaultValue

Boolean

Indicates if the field has a default value. Example: false

app_instance.transitions.fields.colour.operations

Array

The operations allowed on the field. Example: ["set", "add"]

app_instance.transitions.fields.colour.allowedValues

Array

The allowed values for the field. Example: ["red", "blue", "default value"]

User ID 

Enter the user ID. Example:

5b10ac8d82e05b22cc7d4ef5

Text

Required

The maximum length of the ID must be 128.

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.accountId

String

The unique identifier for the account. Example: "5b10a2844c20165700ede21g"

app_instance.accountType

String

The type of account. Example: "atlassian"

app_instance.active

Boolean

Indicates if the account is active. Example: true

app_instance.applicationRoles.items

Array

A list of application roles. Example: []

app_instance.applicationRoles.size

Number

The number of application roles. Example: 1

app_instance.avatarUrls.16x16

String

The URL of the 16x16 avatar.

app_instance.avatarUrls.24x24

String

The URL of the 24x24 avatar.

app_instance.avatarUrls.32x32

String

The URL of the 32x32 avatar.

app_instance.avatarUrls.48x48

String

The URL of the 48x48 avatar.

app_instance.displayName

String

The display name of the account. Example: "John Doe"

app_instance.emailAddress

String

The email address associated with the account. Example: "johndoe@example.com"

app_instance.groups.items

Array

A list of groups the user belongs to.

app_instance.groups.size

Number

The number of groups the user belongs to. Example: 3

app_instance.key

String

The key of the account.

app_instance.name

String

The name of the account.

app_instance.self

String

The URL to the account resource. Example: "https://your-domain.atlassian.net/rest/api/2/user?accountId=5b10a2844c20165700ede21g"

app_instance.timeZone

String

The time zone of the user. Example: "Australia/Sydney"

Query Params 

Enter the query parameters.

Key Value

Required

Allowed query parameters are jql (string), startAt (integer), maxStarts (integer), validateQuery (string), fields (array <string>), expand (string), properties (array<string>), and fieldsByKeys (boolean). For more information, see Jira API Documentation.

{app_instance}

Object

This parameter indicates the ID of the app instance configured in Orchestrate from which the response is retrieved.

app_instance.expand

String

The fields to expand in the response. Example: "names,schema"

app_instance.issues

Array

A list of issues.

app_instance.issues[].expand

String

The fields to expand for this issue. Example: ""

app_instance.issues[].fields.watcher.isWatching

Boolean

Indicates if the user is watching the issue. Example: false

app_instance.issues[].fields.watcher.self

String

The URL to the watchers resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/EX-1/watchers"

app_instance.issues[].fields.watcher.watchCount

Number

The number of watchers for the issue. Example: 1

app_instance.issues[].fields.watcher.watchers

Array

A list of watchers.

app_instance.issues[].fields.watcher.watchers[].accountId

String

The account ID of the watcher. Example: "5b10a2844c20165700ede21g"

app_instance.issues[].fields.watcher.watchers[].active

Boolean

Indicates if the watcher is active. Example: false

app_instance.issues[].fields.watcher.watchers[].displayName

String

The display name of the watcher. Example: "Mia Krystof"

app_instance.issues[].fields.watcher.watchers[].self

String

The URL to the watcher resource.

app_instance.issues[].fields.attachment

Array

A list of attachments.

app_instance.issues[].fields.attachment[].author.accountId

String

The account ID of the attachment's author. Example: "5b10a2844c20165700ede21g"

app_instance.issues[].fields.attachment[].author.accountType

String

The account type of the attachment's author. Example: "atlassian"

app_instance.issues[].fields.attachment[].author.active

Boolean

Indicates if the author is active. Example: false

app_instance.issues[].fields.attachment[].author.avatarUrls.16x16

String

The URL of the 16x16 avatar.

app_instance.issues[].fields.attachment[].author.avatarUrls.24x24

String

The URL of the 24x24 avatar.

app_instance.issues[].fields.attachment[].author.avatarUrls.32x32

String

The URL of the 32x32 avatar.

app_instance.issues[].fields.attachment[].author.avatarUrls.48x48

String

The URL of the 48x48 avatar.

app_instance.issues[].fields.attachment[].author.displayName

String

The display name of the attachment's author. Example: "Mia Krystof"

app_instance.issues[].fields.attachment[].author.key

String

The key of the author. Example: ""

app_instance.issues[].fields.attachment[].author.name

String

The name of the author. Example: ""

app_instance.issues[].fields.attachment[].author.self

String

The URL to the author resource. Example: "https://your-domain.atlassian.net/rest/api/3/user?accountId=5b10a2844c20165700ede21g"

app_instance.issues[].fields.attachment[].content

String

The URL of the attachment content. Example: "https://your-domain.atlassian.net/jira/rest/api/3/attachment/content/10000"

app_instance.issues[].fields.attachment[].created

String

The creation date of the attachment. Example: "2022-10-06T07:32:47.000+0000"

app_instance.issues[].fields.attachment[].filename

String

The filename of the attachment. Example: "picture.jpg"

app_instance.issues[].fields.attachment[].id

Number

The ID of the attachment. Example: 10000

app_instance.issues[].fields.attachment[].mimeType

String

The MIME type of the attachment. Example: "image/jpeg"

app_instance.issues[].fields.attachment[].self

String

The URL to the attachment resource. Example: "https://your-domain.atlassian.net/rest/api/3/attachments/10000"

app_instance.issues[].fields.attachment[].size

Number

The size of the attachment in bytes. Example: 23123

app_instance.issues[].fields.attachment[].thumbnail

String

The URL of the attachment thumbnail. Example: "https://your-domain.atlassian.net/jira/rest/api/3/attachment/thumbnail/10000"

app_instance.issues[].fields.sub-tasks

Array

A list of sub-tasks.

app_instance.issues[].fields.sub-tasks[].id

String

The ID of the sub-task. Example: "10000"

app_instance.issues[].fields.sub-tasks[].outwardIssue.fields.status.iconUrl

String

The URL of the status icon. Example: "https://your-domain.atlassian.net/images/icons/statuses/open.png"

app_instance.issues[].fields.sub-tasks[].outwardIssue.fields.status.name

String

The name of the status. Example: "Open"

app_instance.issues[].fields.sub-tasks[].outwardIssue.id

String

The ID of the outward issue. Example: "10003"

app_instance.issues[].fields.sub-tasks[].outwardIssue.key

String

The key of the outward issue. Example: "ED-2"

app_instance.issues[].fields.sub-tasks[].outwardIssue.self

String

The URL to the outward issue resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/ED-2"

app_instance.issues[].fields.sub-tasks[].type.id

String

The ID of the issue type. Example: "10000"

app_instance.issues[].fields.sub-tasks[].type.inward

String

The inward type of the issue. Example: "Parent"

app_instance.issues[].fields.sub-tasks[].type.name

String

The name of the issue type. Example: ""

app_instance.issues[].fields.sub-tasks[].type.outward

String

The outward type of the issue. Example: "Sub-task"

app_instance.issues[].fields.description.type

String

The type of the description. Example: "doc"

app_instance.issues[].fields.description.version

Number

The version of the description. Example: 1

app_instance.issues[].fields.description.content

Array

A list of content elements in the description.

app_instance.issues[].fields.description.content[].type

String

The type of content. Example: "paragraph"

app_instance.issues[].fields.description.content[].content

Array

A list of text content elements.

app_instance.issues[].fields.description.content[].content[].type

String

The type of text content. Example: "text"

app_instance.issues[].fields.description.content[].content[].text

String

The text content. Example: "Main order flow broken"

app_instance.issues[].fields.project.avatarUrls.16x16

String

The URL of the 16x16 avatar.

app_instance.issues[].fields.project.avatarUrls.24x24

String

The URL of the 24x24 avatar.

app_instance.issues[].fields.project.avatarUrls.32x32

String

The URL of the 32x32 avatar.

app_instance.issues[].fields.project.avatarUrls.48x48

String

The URL of the 48x48 avatar.

app_instance.issues[].fields.project.id

String

The ID of the project. Example: "10000"

app_instance.issues[].fields.project.insight.lastIssueUpdateTime

String

The last issue update time. Example: "2021-04-22T05:37:05.000+0000"

app_instance.issues[].fields.project.insight.totalIssueCount

Number

The total issue count. Example: 100

app_instance.issues[].fields.project.key

String

The key of the project. Example: "EX"

app_instance.issues[].fields.project.name

String

The name of the project. Example: "Example"

app_instance.issues[].fields.project.projectCategory.description

String

The description of the project category. Example: "First Project Category"

app_instance.issues[].fields.project.projectCategory.id

String

The ID of the project category. Example: "10000"

app_instance.issues[].fields.project.projectCategory.name

String

The name of the project category. Example: "FIRST"

app_instance.issues[].fields.project.projectCategory.self

String

The URL to the project category resource. Example: "https://your-domain.atlassian.net/rest/api/3/projectCategory/10000"

app_instance.issues[].fields.project.self

String

The URL to the project resource. Example: "https://your-domain.atlassian.net/rest/api/3/project/EX"

app_instance.issues[].fields.project.simplified

Boolean

Indicates if the project is simplified. Example: false

app_instance.issues[].fields.project.style

String

The style of the project. Example: "classic"

app_instance.issues[].fields.comment

Array

A list of comments.

app_instance.issues[].fields.comment[].author.accountId

String

The account ID of the comment's author. Example: "5b10a2844c20165700ede21g"

app_instance.issues[].fields.comment[].author.active

Boolean

Indicates if the author is active. Example: false

app_instance.issues[].fields.comment[].author.displayName

String

The display name of the comment's author. Example: "Mia Krystof"

app_instance.issues[].fields.comment[].author.self

String

The URL to the author resource. "

app_instance.issues[].fields.comment[].body.type

String

The type of the comment body. Example: "doc"

app_instance.issues[].fields.comment[].body.version

Number

The version of the comment body. Example: 1

app_instance.issues[].fields.comment[].body.content

Array

A list of content elements in the comment body.

app_instance.issues[].fields.comment[].body.content[].type

String

The type of content. Example: "paragraph"

app_instance.issues[].fields.comment[].body.content[].content

Array

A list of text content elements.

app_instance.issues[].fields.comment[].body.content[].content[].type

String

The type of text content. Example: "text"

app_instance.issues[].fields.comment[].body.content[].content[].text

String

The text content. Example: "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque eget venenatis elit. Duis eu justo eget augue iaculis fermentum. Sed semper quam laoreet nisi egestas at posuere augue semper."

app_instance.issues[].fields.comment[].created

String

The date and time the comment was created. Example: "2021-01-17T12:34:00.000+0000"

app_instance.issues[].fields.comment[].id

String

The ID of the comment. Example: "10000"

app_instance.issues[].fields.comment[].self

String

The URL to the comment resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/10010/comment/10000"

app_instance.issues[].fields.comment[].updateAuthor.accountId

String

The account ID of the comment's update author. Example: "5b10a2844c20165700ede21g"

app_instance.issues[].fields.comment[].updateAuthor.active

Boolean

Indicates if the update author is active. Example: false

app_instance.issues[].fields.comment[].updateAuthor.displayName

String

The display name of the comment's update author. Example: "Mia Krystof"

app_instance.issues[].fields.comment[].updateAuthor.self

String

The URL to the update author resource.

app_instance.issues[].fields.comment[].updated

String

The date and time the comment was last updated. Example: "2021-01-18T23:45:00.000+0000"

app_instance.issues[].fields.comment[].visibility.identifier

String

The identifier of the visibility role or group. Example: "Administrators"

app_instance.issues[].fields.comment[].visibility.type

String

The type of visibility role or group. Example: "role"

app_instance.issues[].fields.comment[].visibility.value

String

The value of the visibility role or group. Example: "Administrators"

app_instance.issues[].fields.issuelinks

Array

A list of issue links.

app_instance.issues[].fields.issuelinks[].id

String

The ID of the issue link. Example: "10001"

app_instance.issues[].fields.issuelinks[].outwardIssue.fields.status.iconUrl

String

The URL of the status icon. Example: "https://your-domain.atlassian.net/images/icons/statuses/open.png"

app_instance.issues[].fields.issuelinks[].outwardIssue.fields.status.name

String

The name of the status. Example: "Open"

app_instance.issues[].fields.issuelinks[].outwardIssue.id

String

The ID of the outward issue. Example: "10004L"

app_instance.issues[].fields.issuelinks[].outwardIssue.key

String

The key of the outward issue. Example: "PR-2"

app_instance.issues[].fields.issuelinks[].outwardIssue.self

String

The URL to the outward issue resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/PR-2"

app_instance.issues[].fields.issuelinks[].type.id

String

The ID of the issue link type. Example: "10000"

app_instance.issues[].fields.issuelinks[].type.inward

String

The inward type of the issue link. Example: "depends on"

app_instance.issues[].fields.issuelinks[].type.name

String

The name of the issue link type. Example: "Dependent"

app_instance.issues[].fields.issuelinks[].type.outward

String

The outward type of the issue link. Example: "is depended by"

app_instance.issues[].fields.issuelinks[].inwardIssue.fields.status.iconUrl

String

The URL of the status icon. Example: "https://your-domain.atlassian.net/images/icons/statuses/open.png"

app_instance.issues[].fields.labels

Array

A list of labels on the issue.

app_instance.issues[].fields.statuscategorychangedate

String

The date and time when the status category was changed. Example: "2021-01-17T12:34:00.000+0000"

app_instance.issues[].fields.issuetype.avatarId

Number

The ID of the issue type avatar. Example: 1

app_instance.issues[].fields.issuetype.description

String

The description of the issue type. Example: "A problem which impairs or prevents the functions of the product."

app_instance.issues[].fields.issuetype.hierarchyLevel

Number

The hierarchy level of the issue type. Example: 1

app_instance.issues[].fields.issuetype.iconUrl

String

The URL of the issue type icon. Example: "https://your-domain.atlassian.net/images/icons/issuetypes/bug.png"

app_instance.issues[].fields.issuetype.id

String

The ID of the issue type. Example: "10001"

app_instance.issues[].fields.issuetype.name

String

The name of the issue type. Example: "Bug"

app_instance.issues[].fields.issuetype.subtask

Boolean

Indicates if the issue type is a sub-task. Example: false

app_instance.issues[].fields.issuetype.self

String

The URL to the issue type resource. Example: "https://your-domain.atlassian.net/rest/api/3/issuetype/10001"

app_instance.issues[].fields.issuetype.avatarId

Number

The avatar ID of the issue type. Example: 10000

app_instance.issues[].fields.attachment

Array

A list of attachments.

app_instance.issues[].fields.attachment[].author.accountId

String

The account ID of the attachment's author. Example: "5b10a2844c20165700ede21g"

app_instance.issues[].fields.attachment[].author.displayName

String

The display name of the attachment's author. Example: "Mia Krystof"

app_instance.issues[].fields.attachment[].author.self

String

The URL to the attachment author's resource. Example: "https://your-domain.atlassian.net/rest/api/3/user?accountId=5b10a2844c20165700ede21g"

app_instance.issues[].fields.attachment[].created

String

The date and time the attachment was created. Example: "2021-01-17T12:34:00.000+0000"

app_instance.issues[].fields.attachment[].content

String

The URL to the attachment content. Example: "https://your-domain.atlassian.net/secure/attachment/10000/bug-description.pdf"

app_instance.issues[].fields.instance.issues[].fields.attachment[].filename

String

The filename of the attachment. Example: "picture.jpg"

app_instance.issues[].fields.attachment[].id

Number

The ID of the attachment. Example: 10000

app_instance.issues[].fields.attachment[].mimeType

String

The MIME type of the attachment. Example: "image/jpeg"

app_instance.issues[].fields.attachment[].self

String

The URL to the attachment resource. Example: "https://your-domain.atlassian.net/rest/api/3/attachments/10000"

app_instance.issues[].fields.attachment[].size

Number

The size of the attachment in bytes. Example: 23123

app_instance.issues[].fields.attachment[].thumbnail

String

The URL to the attachment thumbnail. Example: "https://your-domain.atlassian.net/jira/rest/api/3/attachment/thumbnail/10000"

app_instance.issues[].fields.sub-tasks

Array

A list of sub-tasks for the issue.

app_instance.issues[].fields.sub-tasks[].id

String

The ID of the sub-task. Example: "10000"

app_instance.issues[].fields.sub-tasks[].outwardIssue.fields.status.iconUrl

String

The URL of the status icon of the sub-task. Example: "https://your-domain.atlassian.net/images/icons/statuses/open.png"

app_instance.issues[].fields.sub-tasks[].outwardIssue.fields.status.name

String

The name of the status of the sub-task. Example: "Open"

app_instance.issues[].fields.sub-tasks[].outwardIssue.id

String

The ID of the outward issue (sub-task). Example: "10003"

app_instance.issues[].fields.sub-tasks[].outwardIssue.key

String

The key of the outward issue (sub-task). Example: "ED-2"

app_instance.issues[].fields.sub-tasks[].outwardIssue.self

String

The URL to the outward issue (sub-task) resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/ED-2"

app_instance.issues[].fields.sub-tasks[].type.id

String

The ID of the sub-task link type. Example: "10000"

app_instance.issues[].fields.sub-tasks[].type.inward

String

The inward type of the sub-task link. Example: "Parent"

app_instance.issues[].fields.sub-tasks[].type.name

String

The name of the sub-task link type. Example: ""

app_instance.issues[].fields.sub-tasks[].type.outward

String

The outward type of the sub-task link. Example: "Sub-task"

app_instance.issues[].fields.sub-tasks[].inwardIssue.fields.status.iconUrl

String

The URL of the status icon of the inward issue (sub-task). Example: "https://your-domain.atlassian.net/images/icons/statuses/open.png"

app_instance.issues[].fields.sub-tasks[].inwardIssue.fields.status.name

String

The name of the status of the inward issue (sub-task). Example: "Open"

app_instance.issues[].fields.sub-tasks[].inwardIssue.id

String

The ID of the inward issue (sub-task). Example: "10004"

app_instance.issues[].fields.sub-tasks[].inwardIssue.key

String

The key of the inward issue (sub-task). Example: "PR-3"

app_instance.issues[].fields.sub-tasks[].inwardIssue.self

String

The URL to the inward issue (sub-task) resource. Example: "https://your-domain.atlassian.net/rest/api/3/issue/PR-3"

app_instance.issues[].fields.description.type

String

The type of the description. Example: "doc"

app_instance.issues[].fields.description.version

Number

The version of the description. Example: 1

app_instance.issues[].fields.description.content

Array

A list of content elements in the description.

app_instance.issues[].fields.description.content[].type

String

The type of content in the description. Example: "paragraph"

app_instance.issues[].fields.description.content[].content

Array

A list of text content elements in the description.

app_instance.issues[].fields.description.content[].content[].type

String

The type of text content in the description. Example: "text"

app_instance.issues[].fields.description.content[].content[].text

String

The text content in the description. Example: "Main order flow broken"

app_instance.issues[].fields.updated

Number

The timestamp of the last update for the issue.

app_instance.issues[].fields.timetracking.originalEstimate

String

The original estimate for the issue. Example: "10m"

app_instance.issues[].fields.timetracking.originalEstimateSeconds

Number

The original estimate for the issue in seconds. Example: 600

app_instance.issues[].fields.timetracking.remainingEstimate

String

The remaining estimate for the issue. Example: "3m"

app_instance.issues[].fields.timetracking.remainingEstimateSeconds

Number

The remaining estimate for the issue in seconds. Example: 200

app_instance.issues[].fields.timetracking.timeSpent

String

The time spent on the issue. Example: "6m"

app_instance.issues[].fields.timetracking.timeSpentSeconds

Number

The time spent on the issue in seconds. Example: 400

app_instance.issues[].fields.maxResults

Number

The maximum number of results returned.

app_instance.issues[].fields.startAt

Number

The index of the first item returned in the page of results.

app_instance.issues[].fields.total

Number

The total number of items returned.

app_instance.issues[].fields.warningMessages

Array

A list of warning messages related to the issue.

Issue ID 

Input the issue ID.

Text

Required

Extra Params 

Input the extra parameters.

Key Value

Required

Allowed values:

response

String

Returns a confirmation message.

Example:

Task Completed

Issue ID

Enter the issue ID to update the ticket transition.

Text

Required

Status Name

Enter the name of the status to update.

Text

Required

Transition ID 

Enter the transition ID to update. 

Example:

1

Text

Required

You can retrieve this ID using the action Get Transition Details. 

Issue ID 

Enter the issue ID to update the ticket transition. 

Example:

501

Text

Required

Status Name 

Enter the status of the ticket to be updated. 

Example:

Quality Assurance

Text

Required