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Cyware Orchestrate

Configure Email Server for Outgoing Emails in Orchestrate

Admins can configure SMTP services to send emails through a specific SMTP server. If you want to use an email account to send Orchestrate emails, then you can configure the email account details and SMTP server details through the Admin Panel. You can test the connectivity of SMTP server after configuring it, to ensure that the email delivery services are working as per the updated settings.

Before you Start

Ensure that the user group you are part of has permission to Create/Update Configurations. For more information about required permissions to create or update configuration, contact your Administrator.

Configure an Email Server

You can configure an email server through Configurations in the Admin Panel.

To configure an email server:

  1. Click the Admin Panel and select Configurations.

  2. Navigate to Configure Email Server and click Edit.

  3. You can configure any of the following optional fields:

    • Host Server ID

    • Host User

    • Orchestrate Communication Mail

    • Server Port

    • Host User Password

    • Sender Name

    • SMTP over SSL/TLS

    • Allow Anonymous Host

      Important

      It is recommended to use SMTP over SSL/TLS instead of Allow Anonymous Host. This can be enabled by selecting SMTP over SSL/TLS check box.

  4. If you want to test email server with the updated settings, then click Test Mail.

  5. Enter an email address and click Send Mail.