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Cyware Orchestrate

Configure Email Server

Configure the email server and enable the application to send emails to the users with invite links, password reset links, notifications, reports, One-Time Passwords (OTPs), and more. You can configure an email server from your on-premise infrastructure to send emails from the application.

To configure the email server, follow these steps:

  1. Go to Admin Panel > Configuration.

  2. Navigate to Configure Email Server, and click Edit.

  3. Enable the toggle for Mail Server Credential.

  4. Enter the following details:

    1. SMTP Over TLS: Select this option to encrypt SMTP for internet communications and secure your data with Transport Layer Security.

    2. Allow Anonymous User: Select this option to send emails as an anonymous user.

    3. Host Server ID: Enter the IP address or domain name of the email server. For example, cyware.com.

    4. Server Port: Enter the port number of the email server that you want to use to send emails. For example, 389.

    5. Host User: Enter a username for the Host Server ID. For example, default_user.

    6. Host User Password: Enter a password to authenticate the host user.

    7. Sender Email: Enter the email address using which Orchestrate sends the emails. For example, orchestrate @sampledomain.com.

      Note

      Ensure that this email ID is added to the Allow List to receive emails from Orchestrate.

    8. Sender Name: Enter a sender name for the email ID entered in Orchestrate Communication Mail. Example: Orchestrate Communications.

  5. Click Save.

  6. Enter the email ID of a recipient to send a test email and click Send Test Email.

The application saves the email server configuration after successfully sending the test email. All active users can now receive email communications from the application.