Troubleshoot Integrations
Refer to the following table to understand the standard HTTP error codes and troubleshoot integrations.
HTTP Error Code | Error Description | Reason for the Error | Troubleshoot |
|---|---|---|---|
400 | Bad Request | The server is unable to process the request due to an error on the client's side. | Contact Cyware Support |
401 | Unauthorized | The integration credentials do not have permission to poll feeds from the channel. | Update the permissions of the credentials or enter new credentials that include permission to poll feeds from the channel. |
403 | Forbidden | Access to the requested resource is forbidden. | Update the permissions of the credentials or enter new credentials that include permission to poll feeds from the channel. |
404 | Not Found | The requested resource could not be found on the server. Either the base URL or the endpoint has been changed. | Contact Cyware Support |
429 | Too Many Requests | The maximum number of requests allowed for the integration credentials is reached for the current duration. | Wait until the request quota resets for the next duration cycle or update the integration credentials with higher request limits. |
500 | Internal Server Error | An unexpected condition occurred while processing the request. | Try again in some time. |
502 | Bad Gateway | The server acting as a gateway or proxy received an invalid response from the upstream server. | Try again in some time or contact the app support. |
503 | Service Unavailable | The server is unable to handle the request at this time, possibly due to overload or maintenance. | Try again in some time or contact the app support. |
504 | Gateway Timeout | The server acting as a gateway or proxy did not receive a timely response from the upstream server. | Try again in some time or contact the app support. |