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Cyware Threat Intelligence eXchange

Configure Email Server

Configure the email server and enable the application to send emails to the users with invite links, password reset links, notifications, reports, One-Time Passwords (OTPs), and more. You can configure an email server from your on-premise infrastructure to send emails from the application.

To configure the email server, follow these steps:

  1. Go to Administration > Configuration > General Settings > Configure Email Server. 

  2. Click Edit.

  3. Turn on the toggle to enable the email server and enter the following details:

    • SMTP Over TLS: Select the checkbox to encrypt Simple Mail Transfer Protocol (SMTP) communication and secure email transmission using Transport Layer Security (TLS).

    • Allow Anonymous User: Select this option to configure the email server to authorize email transmission without requiring authentication credentials. If you select this option, then the username and password of the host user are not required to configure the email server.

    • Host Server ID: Enter the IP address or hostname of the email server. For example, mail.sampledomain.com.

    • Server Port: Enter the port number on which the email server listens to incoming connections. For example, port 25 for unencrypted SMTP, port 465 for SMTP over TLS, or port 587 for SMTP submission.

    • Host User: Enter the username of the sender in the SMTP server. For example, default_user.

    • Host User Password: Enter the password of the host user to authenticate the sender with the SMTP server and to allow sending emails on behalf of the host user's email address.

      Note

      Host User and Host User Password apply if you have selected the SMTP Over TLS option.

    • CTIX Communication Mail: Enter the email address of the sender or host user of the SMTP server. Intel Exchange sends email communications using this email address. For example, intelexchange@sampledomain.com.

      Note

      Ensure that this email ID is added to the Allowed List to receive emails from Intel Exchange.

    • Sender Name: Enter a sender name for the email ID entered in CTIX Communication Mail. Example: Intel Exchange Communications.

  4. Click Save.

  5. Enter the email ID of a recipient to send a test email and click Send Test Email.

The application saves the email server configuration after successfully sending the test email. All active users can now receive email communications from the application.