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Cyware Threat Intelligence eXchange

Sign in to CTIX

You can sign in to the application using one of the following methods:

  • Email: Enter the email ID and password of your user account.

  • LDAP: Enter your email ID and password as configured in the LDAP server.

  • Google Sign-in: Click the Google authentication method and select your Google account.

  • SAML 2.0: Click the SAML authentication method and sign in using your SAML credentials.

If two-factor authentication is enabled for the Email and LDAP authentication methods, enter the OTP received on your email address to access the application.

Register TOTP Authenticator App

To configure two-factor authentication using TOTP for Email and LDAP authentication methods, you must register a TOTP authenticator app. Download and install a TOTP authenticator app, such as Okta, Google Authenticator, or Microsoft Authenticator, on your mobile device.

To register a TOTP authenticator app with a Cyware application, do the following:

  1. Sign in to the application using valid credentials of Email or LDAP authentication method.

  2. Select TOTP.

  3. Open the TOTP authenticator app on your mobile device and select add account.

  4. Scan the QR code or manually enter the application URL and security key that are displayed on the sign-in page to create an account. The authenticator app provides a six-digit time-based OTP.

  5. Go to the sign-in page and enter the OTP.

  6. Click Register.

  7. Download the recovery codes. When the TOTP authenticator app fails to authenticate, you can use one of the recovery codes to re-register your authenticator app.

Reset Sign in Password

You can reset your sign-in password either from the sign-in page or your profile after signing in to the application.

Note

To allow resetting of sign-in passwords, administrators must enable the Forgot Password setting for the Username/Password authentication method. If you do not see Forgot Password? option on the sign-in page, contact your administrator.

To reset your password from the sign-in page, do the following,

  1. Go to the sign-in page of the application.

  2. Click the EMAIL authentication method.

  3. Click Forgot Password?

  4. Enter your email ID and click Send reset link. You will receive an email with a password reset link.

  5. Open the password reset email sent and click Reset Password.

  6. Enter a new password and click Set Password.

Your password is reset and you can sign in using the new password.