Troubleshoot
To prevent URLs from breaking while ingesting them in the platform, ensure that the following criteria are met:
Valid characters in a URL path: -._~!$&'()*+,:;=%?
Invalid characters in URL query parameters: #\"']
Invalid characters in URL fragments: ?\"'
Other invalid characters: Latin characters, @
When a new version of the platform is deployed, you may encounter the type error due to the cache data of your browser. You can perform a hard refresh or cache reload to troubleshoot the same. Performing a hard refresh or cache reload clears your browser's cache for the specific page you're viewing and will load the latest version of all the associated files.
Refer to the following table to resolve this issue for specific browsers and OS environments:
Browser | OS Environment | Keyboard Shortcut |
|---|---|---|
Google Chrome | Windows | 'Ctrl + F5' or 'Ctrl + Shift + R' |
Linux | 'Ctrl + F5' or 'Ctrl + Shift + R' | |
macOS | 'Command + Shift + R' | |
Mozilla Firefox | Windows | 'Ctrl + F5' or 'Ctrl + Shift + R' |
Linux | 'Ctrl + F5' or 'Ctrl + Shift + R' | |
macOS | 'Command + Shift + R' | |
Safari | All OS environments | 'Command + Option + E' |
Edge | All OS environments | 'Ctrl + F5' or 'Ctrl + Shift + R' |