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Troubleshoot the Integration

This section highlights common issues during the deployment or execution of the Cyware Intel Exchange integration and provides guidance for resolution:

  • Use GCloud Logs for investigation:

    • Log in to Google Cloud Console with valid credentials.

    • Navigate to Cloud Functions and select your deployed function.

    • Use the Logs module to review execution details. Filter by severity for easier analysis.

  • If testing the Cloud Function immediately after deployment fails, wait a few seconds and retry. This allows the function to initialize fully.

  • If the Cloud Function stops due to memory limits, update the function’s memory configuration and increase the allocation.

  • The dashboard may be slow to load or unresponsive. The causes may include unavailable data sources, large data volume, complex queries, or rendering issues. Monitor logs and optimize queries where possible.

  • While executing the deployment script with ./cyware_deploy.sh, you might come across the following error:

    image9.png

    In this case, run sed -i 's/\r//g' cyware_deploy.sh and re-execute the script.

  • If entities are not visible in search:

    • Ensure the search time range includes the timestamp of the ingested event.

    • Check for duplicate entities; only one copy may be displayed in search results.