Cyware Email Service
This app integrates with the Cyware Email service to provide the ability to send emails.
Supported Action and Example Prompts
The following table lists the supported actions and prompt examples for an action:
Action Name | Description | Prompt Example |
|---|---|---|
Send Email | This action sends emails using the SMTP protocol. For more information, see Send Email. | Send an email to john.doe@orgname.com and jane.smith@orgname.com with the sender name Robert and the subject Phishing Incident. |
Install and Configure the App
Install and configure the required apps to enable Quarterback AI to perform various security-related tasks and provide relevant responses. After installing an app, you must create an instance that will be used to communicate with the app endpoints. An app can have multiple instances, and you can set a default instance from the configured instance list.
Before you Start
Ensure that you have the API token to authenticate with the Cyware Email Service app.
Steps
To install and configure an app, follow these steps:
Go to the application, in the left pane, select Quarterback AI.
In Apps, select Cyware Email Service and click Install.
After the app is installed, click Configure and enter the following details to create an instance:
Instance Name: Enter a name for the instance.
Instance Description: Enter a description for the instance.
Expiry: Select an expiry date for the instance.
Set as default instance: Select this option to set this instance as the default instance. By default, this instance will be used to perform actions from this app.
SMTP Domain: Enter the SMTP domain for the Cyware Email Services endpoint. For example, smtp.system.com
SMTP Port: Enter the port number for the Cyware Email Services. For example: 587.
Email ID / Access ID: Specify the Email ID/access ID for your SMTP account. For example, exampleuser@abc.com
Password / Secret Key: Specify the password/secret key for the SMTP account.
Sender Email ID: Enter the sender email ID. For example, johndoe@orgname.com
Is Email Connection Anonymous?: Enable this option to send emails without revealing the sender's identity.
Use SSL?: Select this option to use SSL to secure the connection. By default, this is set to true.
Use TLS?: Select this option to verify TLS while making requests. It is recommended to select this option. If not selected, it may result in an incorrect establishment of the connection, potentially causing it to become broken.
Content of Certificate File: Enter the content of the certificate of the file for authentication.
Click Done.
Send Email
This action sends an email to the intended recipients using Cyware Email Service.
Action Input Parameters
Parameter | Description | Field Type | Required/Optional | Comments |
|---|---|---|---|---|
Sender Email ID | Specify the sender's email ID. Example: johndoe@orgname.com | Text | Optional | |
Sender Name | Specify the sender's name. Example: John Doe | Text | Required | |
Subject | Enter the subject for the email. Example: Phishing Incident | Text | Required | |
Message Body | Enter the message for the email body. Example: Details about a phishing incident | Text | Optional | |
Recipient ID | Specify the list of recipients. You can add multiple values as a comma-separated list. Example: $LIST[john.doe@orgname.com, jane.smith@orgname.com] | Text | Required | |
CC | Specify the list of recipients who need to be CC'd for the email. You can add multiple values as a comma-separated list. Example: $LIST[eric.doe@orgname.com, jack.doe@orgname.com] | Text | Optional | |
Reply-To | Specify the Reply-To emails for recipients. You can add multiple values as a comma-separated list. Example: $LIST[eric.doe@orgname.com, jack.doe@orgname.com] | List | Optional | |
Attachments | Specify the attachment path for your file. Example: $LIST[/tmp/0a612-0d0b-4261-9b5e-2f49/incidentfile01.txt] | List | Optional | |
BCC | Specify the list of emails to be BCC'd. You can add multiple values as a comma-separated list. Example: $LIST[lewis@orgname.com, daniel@orgname.com] | Text | Optional |