Install Cyware Agent
After creating an agent group, you must install the agent on your on-premise server by executing the command generated in Orchestrate.
Before you Start
Ensure that you meet the prerequisites and system requirements to install the agent on your server. For more information, see System Requirements and Prerequisites.
Steps
To install a Cyware Agent, follow these steps:
Go to Admin Panel > Cyware Agent.
Select an Agent group and click View Installation Instructions to view the command.
Click Copy to copy the command from the installation form.
Sign in to your on-premise server as an administrator.
Run the copied command.
After successful installation in Orchestrate, you must activate the agent by clicking Activate to start polling tasks.
Agent Status
You can view the following statuses depending on the agent’s connection status.
Disconnected: Displayed when the agent is unable to establish or maintain a connection with the Orchestrate platform. When an agent is disconnected, it will not receive new tasks until the connection is restored.
Connected: Displayed when the agent is successfully installed, configured, and actively polling the Orchestrate platform for tasks.
Pending Installation: Displayed when the Cyware Agent is configured but not yet installed on the on-premise server.
Pending Update: Displayed when the Cyware Agent is yet to poll and apply the latest configuration updates pushed from the Orchestrate Platform.