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Respond

Manage Locations

Location is a mandatory field when adding users and creating incidents. Setting up locations for your organization enables you to:

  • Specify the location of a user.

  • Define the access levels of a user. For more information, see Configure Role-Based Access Control (RBAC) in Respond.

  • Indicate the impacted locations of an incident.

  • Visualize the geographical impact of incidents on a map in the incident listing page, and use the No. of Incidents by Location widget in dashboards to view locations impacted by incidents.

Before you Start

You must have Create/Update permission for Locations.

Add Location

To add a location, follow these steps:

  1. Go to Admin Panel > Settings > Location.

  2. Click Add Location.

  3. Enter the name of the location.

  4. Enter the location details, such as the Country, State, City, Site, and Zip Code.

  5. To add the exact geographic location using longitude and latitude, select This is a geographic location and enter the following details:

    Note

    You can add geographic locations only if Google Maps integration is enabled.

    • Select a location type. For more information, see Add Location Type.

    • Enter the location details, such as the Country, State, City, Street, Latitude, and Longitude.

    • Enter the additional details of the geographic location. For more information, see Add Location Field.

    • In Additional Details, add an emergency contact number.

  6. Click Add.

Supported Activities for Locations

You can perform the following activities to manage locations:

  • Search for a location using the search bar.

  • Edit an existing location's details. Hover over the location, click the More Actions icon, and select Edit.

  • Activate or deactivate locations. Hover over the location, click the More Actions icon, and select Activate or Deactivate.

  • Delete locations that are no longer required. You can only delete locations that are not associated with any other modules. Hover over the location you want to delete, click the More Actions icon, and select Delete.

    Note

    This option is available in Respond v3.4.8 (EA) onwards.

  • Customize the columns of the locations table.

  • View activity logs to track the updates in locations. You can also search or filter activity logs by Action, Created date, and User.

  • Export activity logs in PDF format.