Cyware Situational Awareness Platform

The following options are available in the Email Alerts section of Configuration:

The following options are available in the Mobile App / Web Portal section of Configuration:

Intel Operations: Leverage Playbook Store, Cyware Agent, and Usage under Intel Operations (Cyware Orchestrate) to unlock more orchestration capabilities in Collaborate. For more information, see Intel Operations (Cyware Orchestrate).

Delegated Access to Member Portal: You can now access the Member Portal of a member organization directly from the Analyst Portal. Enable Allow Delegated Access to Member Portal in Configuration, then sign in as a delegated user to assist member organizations with their workflows. All actions, including your name, email, reason for access, and more, are logged for easy tracking. For more information, see Delegated Access to Member Portal.

Delete RFIs: Root Admins can delete submitted Requests for Information (RFIs) with no associated alerts to keep Analyst and Member Portals organized. For more information, see Manage RFIs.

Notify on RFI Comments: Commenting on an RFI triggers email notifications to the member who submitted it and all Analyst Portal users with access to the RFI, enhancing visibility.

Use New Email Alert Template: Enable Alert Notification v2 in Email Management to send alert emails using the new full-width template, which you can also customize as required.

Attach Files to Alert Emails: Alert templates in Alert Settings now include the Send as Email Attachment option. This applies your selection to all alerts sent from the template, saving you time. For more information, see Create Alert Templates.

Create Region with Locations: While creating a region in Member Settings > Location > Region, you can now use predefined locations including country, state, city, and site, instead of countries only. This helps you target alerts more precisely. For more information, see Create Regions.

Search with Multiple Tags: You can now select multiple tags in a single query within Alerts, Surveys, Doc Library, or Knowledge Base. This helps you find all records that match any of the selected tags.

View IR Engagement: In Dashboard, you can now use the IR Read widget to view published and closed IRs read by members, aggregated by organization and category, helping you track engagement across organizations.

View Counts More Intuitively: Total, Read, Unread, and With Actions counts are now displayed under both the Alerts and Network Advisories tabs, allowing you to view them separately for each tab.

Use Dynamic Channel Filters: The Channel filter in Alerts and Network Advisories tabs now lists only channels relevant to the tab, helping you filter alerts by appropriate channels.

Intel Operations: Leverage Playbook Store, Cyware Agent, and Usage under Intel Operations (Cyware Orchestrate) to unlock more orchestration capabilities in Collaborate. For more information, see Intel Operations (Cyware Orchestrate).

Receive RFI Comment Notifications: You will now receive an email whenever an analyst comments on your RFI, helping you stay up to date.

Upload Member Profile Image: In Profile Settings, you can now view supported file types, size limits, and naming rules while uploading your profile image. For more information, see Member Profile.

Set Separate Default Channels on Login: In Profile Settings, you can now select separate default channels for the Alerts and Network Advisories tabs. Each tab will open with your chosen channel at login, helping you start with the most relevant view. For more information, see Member Profile.