Manage RFIs
As an analyst, you can manage the RFIs submitted by members. Ensure you have view and update permissions for RFI in the Analyst Portal. To manage RFIs, navigate to Request for Info from the main menu. Use the following information while viewing and managing RFIs:
On the listing page, you can view details such as RFI ID, title, submitted by, TLP, and more. You can also view All, Open or Closed RFIs by navigating to the respective sections.
Click the RFI to view all the details. While viewing the RFI, you can perform the following actions:
Create Alert: If you want to create an alert from the RFI, click Create Alert. The alert creation form opens and information from the RFI is automatically populated in the alert. You can make further edits and publish the RFI as an alert.
Close: To close an RFI, click the Status dropdown, and select Close. You can enter a comment stating the reason for closing the RFI. The member who submitted this RFI can view this comment.
Comment: Add comments to an RFI if you need more details from the member who submitted the RFI. Members can reply or add comments to the RFI from the Member Portal.